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Black Hills Regional Eye Institute

4.6

About this business

Our mission is to provide our region with comprehensive eye care of the highest quality in an efficient and innovative manner and to continually improve that care through education and research. Hundreds of doctors and patients count on the Eye Institute to provide the very best in diagnosis, treatment, consultation, surgery, research, and education. 

Location details

2800 3rd St, Rapid City, SD, 57701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6503 reviews
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Anni DeGuise's profile image
Anni DeGuise 
recommend  Recommended
4 years ago

Great service and awesome staff. I can highly recommend! 

Karen Marie Brannam's profile image
Karen Marie Brannam 
recommend  Recommended
4 years ago

Great staff and doctor. If you have a serious condition this is the place to go. 

Business response:

Thank you Karen! 

Crystal Powell's profile image
Crystal Powell 
recommend  Recommended
4 years ago

Everyone was very helpful and made the process easy. 

Business response:

Thank you Crystal 

Vicki Patrick Butler's profile image
Vicki Patrick Butler 
recommend  Recommended
4 years ago

Everyone was very professional & friendly! Everything was explained thoroughly. Very much at ease thru my whole cataract surgery. 

Charity Baptista's profile image
Charity Baptista 
recommend  Recommended
4 years ago

Exceptional staff and service 

Business response:

Thank you for the recommendation Charity! 

Leanne Thompson's profile image
Leanne Thompson 
4 years ago

UPDATE: BHEI replied to my review within hours of this post and corrected the matter immediately...I was issued a refund check...thank you. I was called by Bobbie about 3 months ago telling me that BHREI owed me a refund of $75. So then I called back, and Bobbie said they would process it in 3 weeks. THEN I called Bobbie back again, and she never called me back. This refund has not been given back and it was about 3 years ago I did my lasik surgery. I find this behavior of keeping my refund for 3 years, telling me 3 years la... read more

Business response:

Hello Leanne, Let me check into this and I will get back to you. If you would like to call me my direct number is 605-719-3162. 

Leanne Thompson's profile image
Leanne Thompson 
4 years ago

I was called by Bobbie about 3 months ago telling me that BHREI owed me a refund of $75. So then I called back, and Bobbie said they would process it in 3 weeks. THEN I called Bobbie back again, and she never called me back. This refund has not been given back and it was about 3 years ago I did my lasik surgery. I find this behavior of keeping my refund for 3 years, telling me 3 years later, then not writing me a check for my refund TOTALLY UNETHICAL. Not recommending them until this is resolved. 

Business response:

Hello Leanne, Let me check into this and I will get back to you. If you would like to call me my direct number is 605-719-3162. 

Katherine Herbin's profile image
Katherine Herbin 
recommend  Recommended
4 years ago

They were amazing, and friendly 

Susan Workman's profile image
Susan Workman 
recommend  Recommended
4 years ago

Very professional, efficient and friendly staff. Everything was explained well. My surgery went very good & I'm now seeing great.... without glasses or contacts! I only wish I had done this 30 years ago! I've already recommended you to my family & friends. 

Business response:

Thank you for the recommendation Susan! 

Frequently asked questions about Black Hills Regional Eye Institute

How is Black Hills Regional Eye Institute rated?

Black Hills Regional Eye Institute has a 4.6 star rating with 503 reviews. 

When is Black Hills Regional Eye Institute open?

Black Hills Regional Eye Institute is closed now. It will open at 8:00 a.m. 

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