Biffa Waste Management York

Hev Clegg 

on Google

2 months ago

We ordered a bin in Feb 2025, we finally got the bin in May, after umpteen phone calls. I had to get them to empty it two weeks in a row instead of every fortnight as we'd accumulated a lot of waste. So far so good. We are now in July and no one has emptied it for two months. I've call so many times, as has my partner. We got told the driver had maxed out on his driving time!!! I am disgusted at such a poor service biffa have been. We are now going to cancel and get Yorewaste instead. My only advice, stay away from this comp... read more

Ermal Tahiraj 

on Google

3 months ago

Biffa is the worst bin collector company ever, 1) they never come to collect the bins in time 2) they always have hidden charges, 3) you sign a contract with biffa and you sell the business the try to make you pay them and they take you to the court demanding money without having to provide any business whatsoever, 4) Paul Lloyd the rep from Harrogate, is the most manipulative rep ever, I signed a contact with biffa through him and he never ever mentioned it out to me that if a business gets sold they will try to sue you for... read more

Kevin Wilson 

on Google

a year ago

Appalling service. Miss collections all the time and send BS emails saying that the bin wasn't on site when it was (where else would it be?) and I can see on the yard cameras that they didn't come. Refuse to refund charges for these failed collections saying "it's not company policy to issue refunds" A terrible business offering a terrible service. Look elsewhere! 

MATT 

on Google

a year ago

Absolutely shocking service from this company. Never turn up when they say they're going to, can never get a hold of them, I have a FLT recycling bin which is supposed to be empty every 6 week, they say they have been when they haven't. Drivers CBa to get out of their vehicles when they arrive on site. They take skips away and bring another one even though you don't want one. The company is just an absolute shambles and they clearly don't communicate with one another. Cheaper and better off using other services. 

Kevin Hewitt 

on Google

a year ago

Excellent service