This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Biener Audi
- Car Dealers
- Great Neck, NY
About this business
Biener Audi has been serving Long Island and Queens area since 1929. Today, our Great Neck Audi dealership remains family-owned and still takes a personalized approach to the car-buying experience. Whether it be a new Audi, used vehicle, service or parts that you're looking for, the Biener Audi team will provide you with a first-class experience. Shop online and see us today!
Location details
795 Northern Blvd, Great Neck, NY, 11021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Thanks, Hill!
The family is driving the second A-6 and there has never been a problem. Service has always been prompt and professional. Since we have not had issues with the car, repairs have not been addressed. The offer complimentary NYS inspection which is nice.
Business response:
Thank you so much for the feedback and 5-star review, Arthur! We also thank you for your loyalty. We look forward to working with you in the future!
I have a 2015 audi s8 and 2010 A4. The A4 has always been service at the Biener Audi for the past 3 years and never had any issue or sign or water leak problem. However, after the last service we had in the dealer, water starts to pour into the car. We immediately contacted the dealer and reported the problem. They took the car back and told us the water leaks in from the aftermarket sensor we installed on the car, but The sensors were installed 4 years ago, and we never had a drop of water. This is really frustrating, espec... read more
I bought a 2017 A3 Cabriolet from Biener Audi & it’s a lemon. The car has numerous problems that Biener Audi has been unable to resolve. I’ve taken the car in on numerous occasions, but Biener just can’t seem to fix my car. The car is now being looked into by Lori Wilder, Region Case Expert Lead for Audi of America. Sadly, Biener Audi’s customer service has significantly declined and is absolutely horrible!!
Business response:
Teri, we are sorry to hear about your experience with us. Please know that it is never our goal to deceive a customer. We would really appreciate the opportunity to speak with you directly regarding this matter. We will be in contact with you shortly. Thanks.
Thank you Marc Rubin & Drew Russo for a great lease deal and a hassle-free experience from beginning to end. It was a pleasure doing business with you. I would definitely recommend Biener to anyone interested in an Audi.
Business response:
Thank you, Peggy! We appreciate the 5-star review, kind words, and willingness to recommend us to others. Have a great week!
Let's just say this time I got a loaner , but- it stunk like cigars. Another frustrating experience. Can't wait to be done with this lease. Sales managers reply - give feedback when they email you. I almost screamed, on the sales floor " save yourselves people" don't buy!!!!
Business response:
Hi Pam, we would like to extend our most sincere apologies regarding the recent issues with your loaner. We have a high standard of quality for our vehicles and we are sorry you did not receive it. We would greatly appreciate the opportunity to discuss this further and earn back your business. If you are willing to speak further, please give us a call or feel free to private message us with a direct phone number so we can reach out. Thank you.
Business response:
Thanks so much, James! We are happy to hear you are always satisfied with your service! :)
Business response:
Thanks so much for the feedback, Simeon! We appreciate the 5-star review, your loyalty, and your kind message. We look forward to seeing you again :)
The best. As opposed to so many dealers, you don't get worn down by the nonsense and feel you need a shower when you leave. True professionals.
Business response:
Thank you, Pascal! We appreciate the kind message and 5-stars. Have a great weekend. :)
Frequently asked questions about Biener Audi
How is Biener Audi rated?
Biener Audi has a 4.4 star rating with 2,584 reviews.
When is Biener Audi open?
Biener Audi is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com