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Biener Audi
- Car Dealers
- Great Neck, NY
About this business
Biener Audi has been serving Long Island and Queens area since 1929. Today, our Great Neck Audi dealership remains family-owned and still takes a personalized approach to the car-buying experience. Whether it be a new Audi, used vehicle, service or parts that you're looking for, the Biener Audi team will provide you with a first-class experience. Shop online and see us today!
Location details
795 Northern Blvd, Great Neck, NY, 11021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The worst experience i have ever had at a dealership. Test drove an SQ5 on a Tuesday, made offer on Wednesday which they accepted. Set up financing and insurance and arranged pick up on that Friday with sales person *****. I was in constant communication with him the day before and the day of, informing him i was selling my wife's current vehicle Friday morning and would go straight to him after. ***** calls me Friday as i am driving to him to tell me they cannot sell me the car as they didn't have the title. This is 20 minu... read more
Absolutely awful experience (8/31/24). Im writing this review as I drive away from the dealership because you need to know not to come here. ****** acted like he was too busy to answer our questions and refused to show us a Q5 that was not in the showroom, only willing to show the hybrid that was on the floor. As we thanked him for his time and left, he proceeded to tell us that there are plenty of **** dealers we can go to and he can give us their numbers. He then yelled out (in front of the whole showroom) that we were nas... read more
I had one of the worst business experiences of my life at Biener Audi, "attempting" to purchase a used car using ***** as my salesperson in July-August 2024.***** for the last 4 weeks was supposed to provide the final net check amount including the agreed trade-in value. He would include the fee to change over plates with the **** ********, the pre-owned manager at Biener Audi, handed me a cost chart today including another arbitrary fee of $981 for the dealership to conduct a 350-point inspection of the car, which he advise... read more
*** is a terrible manager, they sold me a vehicle that has had so many issues in less than 2 weeks!! DON'T BUY HERE!!
Like others who have left reviews, this dealership will steal your money. Check their Yelp reviews as well. I called and arranged to purchase my vehicle from out of state. When asked for the bill of sale so I could finance the vehicle there was a completely different, higher sale price for the car. They had added nearly $2500 dollars in random fees such as inspections and additional titling that were not itemized out nor accounted for. Just a whole new price for the car. When I called and asked to them itemize it they could ... read more
Purchased 2014 *** 535 sedan from them and my details of issues and problems with this dealership can't be put in to words with the amount of space available. All I can say not go to this place if you buying a used car. They won't give you the exact price until the end they get all your information in the end they add all the extra charges. They say title transfer fee is $690 and other PDI(inspection of car by them) $1100. And their manager *** is a very nasty big head and try to be a ***************. Pay special attention i... read more
Purchased an Audi Q5 2019 with only 14k miles on it from sales ******** 3 days after buying the car the Check engine light came on. Contacted Kit at first but he did nothing to help. Then tried to contact the General Manager but nobody returned my call. It is now a month since my purchase and still dealing with the same issue. Took the car to the Mount ****** ******* center who are now trying to assist me. My thing is If I purchased a new car I should not be dealing with these issues and Im pretty sure if I was a white perso... read more
I feel compelled to write this review because I want others to know what kind of operation this Biener Audi is, but first a little background. I got tired of bringing myMasaratiGhibli in for repairs so once my lease ended I jumped to get a reliable car. I ended up leasing an Audi RS5 from Biener. During theleasing process I did feel that their dealings were not completely above-board, but I went ahead and leased the car anyway because they offered me a gooddeal. I brought my car in for a service and they gave me loaner car. ... read more
Business response:
We're sorry you had to go through multiple visit. Our service manager was hoping to see you and the car again to determine why there were differing opinions.
Frequently asked questions about Biener Audi
How is Biener Audi rated?
Biener Audi has a 4.4 star rating with 2,584 reviews.
When is Biener Audi open?
Biener Audi is closed now. It will open at 9:00 a.m.
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