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Best Western Ramkota Hotel - Rapid City

3.8

About this business

STYLISH HOTEL IN RAPID CITY, SD Rapid City is home to some of the most popular destinations in South Dakota, from Mount Rushmore to Custer State Park, the Crazy Horse Memorial, and Bear Country USA - and we’d love to have you book your stay with us during your visit. The BEST WESTERN Ramkota Hotel in Rapid City, SD offers western-themed decor and Midwestern hospitality. We are also proud to boast one of the Black Hills’ largest indoor waterparks! With a 165-foot waterslide and a pirate ship with water cannons, your fa... read more

Location details

2111 N LaCrosse Street, Rapid City, SD, 57701, United States

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3.82,217 reviews
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Scott McLain's profile image
Scott McLain 
recommend  Recommended
6 years ago

Shuttle driver is the best!!! 

Lisa Anderson's profile image
Lisa Anderson 
6 years ago

they keep the hotel clean. pool and swim park nice. dont have free breakfast and restaurant miss informed us on buffets being available for both breakfast and dinner and the times for the breakfast buffet was wrong. room and restaurant was over priced. 

Veronica Arens-Hix's profile image
Veronica Arens-Hix 
6 years ago

Great place very friendly people. 

Business response:

Thank you for choosing our hotel for your recent stay. We appreciate your business and your feedback, and hope to see you again soon. 

Jerry Lopez Bunton's profile image
Jerry Lopez Bunton 
recommend  Recommended
6 years ago

Nice 

Business response:

Thanks so much for providing a rating for our hotel. We appreciate your business and hope to serve you again in the future. 

Diane Smole Hansen's profile image
Diane Smole Hansen 
6 years ago

We cknd in Friday..rm was ok....didn't have enough towels after writing a note requesting 2 more sets and leaving them a tip. We had to request 3 times. Coming back to our rm 1103 our card would't work in the outside door. The Bobby stuff changed 3 times and were less then helpful. Maintenance guy came and informed us the batteries were dead even replacing them didn't work. Luckily were leaving tomorrow. Staff at front desk are not friendly or helpful. The only thing good was Minervas bar we had the best bartender Todd who w... read more

Shirlene Hagler's profile image
Shirlene Hagler 
6 years ago

I would have to rate this hotel very low on this visit. We checked into this hotel to a room with dirty sheets. Also luke warm shower water. I have been waiting on a call back from management for two days now. Will never stay here again!! 

Business response:

Ms. Hagler, please accept our apologies for any concerns you may have regarding your stay. Although you contacted the front desk staff to express a concern about not receiving housekeeping service (due to your posting a Do-Not-Disturb sign on your door), you did not ask for a call back from a manager. The sheet you described was clean but did have small stain, which is unacceptable and will be addressed with our team. It is my understanding both our GM and our Executive Housekeeper have reached out to and spoken with you, an... read more

Филип Брсјак's profile image
Филип Брсјак 
recommend  Recommended
6 years ago

It's the best hotel I've ever stayed in. 

Nicole Forchione's profile image
Nicole Forchione 
6 years ago

Pet friendly, indoor water park on property, great price, clean and nice size room v 

Business response:

Thanks so much for choosing our hotel for your visit to the Black Hills! We appreciate your business and your feedback, and are so happy you enjoyed many of our fabulous amenities. We hope to see you again soon. 

Lyanne Bonder-Vroom's profile image
Lyanne Bonder-Vroom 
recommend  Recommended
6 years ago

Business response:

Thanks so much for staying with us. We appreciate your business and hope to serve you again in the future. 

Frequently asked questions about Best Western Ramkota Hotel - Rapid City

How is Best Western Ramkota Hotel - Rapid City rated?

Best Western Ramkota Hotel - Rapid City has a 3.8 star rating with 2,217 reviews. 

When is Best Western Ramkota Hotel - Rapid City open?

Best Western Ramkota Hotel - Rapid City is open now. It is open 24/7. 

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