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Best Buy

4.0

About this business

Location details

1375 Polaris Pkwy, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,706 reviews
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Senekwa Cole's profile image
Senekwa Cole 
9 years ago
Clayton Parsley's profile image
Clayton Parsley 
9 years ago

I do not shop at Best Buy that often because its usually a little more pricey but they do offer better deals on Cell Phones for Verizon's and other main Carriers Keven the guy who help me was very knolegable on phone plans. 

Paul Gray's profile image
Paul Gray 
9 years ago

Great experience. The employees that helped me were friendly and helpful. Thanks! 

Todd Ichida's profile image
Todd Ichida 
9 years ago

The absolute worst customer service in the history of retail. The rudest manager or mall cop (guy had a badge on) that basically wanted to fight me. Can't use the brand new product that is still sealed in the box and they can not do anything for me. I, my family, or anyone I am close to will never buy from or step foot in this store for life. Complete and utter failure. And someone please tell me why a best buy person would have a badge on. 

Cheryl Faison's profile image
Cheryl Faison 
9 years ago

I walked around half the store looking lost. An employee almost bumped into me a few times. They apologized nicely. But no one offered to help me??? 

Yvonne Rose's profile image
Yvonne Rose 
9 years ago

So very horrible today. Won't honor their geek squad warrenty. Manager Allah wouldn't even come talk with us she was too busy. Chuck, I believe the other manager, heard my complaint and walked out on break or whatever. Crazy I left there not buying a dryer and went to Lowes instead. Horrible day there. 

Chris Hertenstein's profile image
Chris Hertenstein 
9 years ago

So honestly, the folks I asked questions about products were great, but the check out experience was awful. I do take some solice in that I was out the door faster than folks waiting in the Internet Order Store Pick Up line .... amazingly bad. 

Ron Cooper's profile image
Ron Cooper 
9 years ago
Larry Wilson's profile image
Larry Wilson 
9 years ago

Terrible service avoid if possible I will not be back. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,706 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m. 

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