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Best Buy

4.1

About this business

At Best Buy Gratiot, we specialize in helping you find the best technology to fit the way you live. 

Location details

30701 Gratiot Ave, Roseville, MI, 48066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,051 reviews
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Donna Pawloski's profile image
Donna Pawloski 
8 years ago

Purchased new washer and dryer and paid for delivery and hook up. Installer arrived but claimed that he didn't bring the proper tools in order to hook up the dryer. We were told by installer that we would be credited the installation charge. When we received the bill the credit was not noted. We called best buy and were told to bring in paperwork noting that installation was not completed and we would receive credit on next bill. Well here we are into the third billing and guess what No credit. Bottom line installation is a ... read more

Patty Hammond's profile image
Patty Hammond 
8 years ago

Bought a new car stereo and had it installed. Ended up needing front speakers as well. Everything installed and set up within 3 hours. The tech was friendly and knowledgeable. 

Rose Marie Louise Miller's profile image
Rose Marie Louise Miller 
8 years ago

They are awful this is the second time they have screwed up my computer and they just don't care. I am going to small claims court this time to get compensation for work lost because of their negligence......They should go out of the computer repair business. Chris lied and all they care is to get your money then their customer service go in the shitter! 

Romondra Fossett's profile image
Romondra Fossett 
8 years ago

I walk in and I got a hello from the people at the door......but when I make it to the phone area to get something correct everyone look at me but didn't say anything to me under a person from another area asked me have I been and I let her know I have been standing here for about 15-20 minutes and any of the five people over here didn't even say hello, but one did stand right in front of me but couldn't ever greet me......so sad that people don't like there job. 

Sarah Anne's profile image
Sarah Anne 
8 years ago

Jay was super helpful when I came in to pick out a portable speaker for my husband's birthday present! Especially since I never have any idea what I'm doing when it comes to this stuff. 

Shawn McLaughlin's profile image
Shawn McLaughlin 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,051 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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