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Best Buy

4.1

About this business

At Best Buy Gratiot, we specialize in helping you find the best technology to fit the way you live. 

Location details

30701 Gratiot Ave, Roseville, MI, 48066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,051 reviews
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Kayla Mushung's profile image
Kayla Mushung 
recommend  Recommended
5 years ago

Had Chris and Devin(from the Roseville, MI location) come out today to fix the motherboard in our TV. They were extremely prompt on arrival and had it fixed and put back on the wall within a half hour. They were also VERY personable and helpful when it came to questions I had. I definitely give our experience 5 stars. 

Lakesha Rich's profile image
Lakesha Rich 
recommend  Recommended
5 years ago

I had to do ship to store with my special needs child, for a Christmas gift that @fedex has holding it hostage... Your staff was very very HELPFUL @ UNDERSTOOD that I was hiding the gift from him.. I just wanted to say THANK YOU & I really APPRECIATE it... @Best Buy Roseville, Michigan 

Pamela Bolden's profile image
Pamela Bolden 
5 years ago

The ABSOLUTE WORST location EVER!! Customer service SUCKS MUDDY SWAMP WATER!!! 

Janet Nicosia's profile image
Janet Nicosia 
recommend  Recommended
5 years ago

I love shopping here. The people r helpful & the geek squad fixes my computer & answers my questions. 

Barbi LaFave's profile image
Barbi LaFave 
recommend  Recommended
5 years ago

The employees have always been informative and helpful. I love shopping here 

Aimee Marie's profile image
Aimee Marie 
recommend  Recommended
5 years ago

Had my remote start installed today. It was a great experience. I recommend them to anyone. 

Ayesha Fatima's profile image
Ayesha Fatima 
recommend  Recommended
5 years ago

They have very friendly staff. 

Lori Ann Maslanka's profile image
Lori Ann Maslanka 
5 years ago

No customer service. I could sure tell no one works on comission. I get it: TV'S are fairly light these days, but NO ONE offered to help carry it. I was invisible. Minimal help choosing my TV, either. The store closed in a half hour, so the only thing ANYONE cared about was leaving. 

Ciera Cross's profile image
Ciera Cross 
6 years ago

The customer service and management team are the absolute worst when it comes to taking care of their customers. I was advised by Mark after purchasing a laptop from another branch on November 4th, 2018 for over $500 that the only way he could help me was for me to pay more money after the product proved faulty. He stated that he was not willing to “take a hit” at his store and to try to go to Utica to see if they could exchange my product, but he wasn’t willing to do it here. This means that he has the ability to help his c... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,051 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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