Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

At Best Buy Gratiot, we specialize in helping you find the best technology to fit the way you live. 

Location details

30701 Gratiot Ave, Roseville, MI, 48066, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,051 reviews
Select a rating
Emily Danielle Vaughns's profile image
Emily Danielle Vaughns 
6 years ago

because of your false promotions when you have no intentions on following through with them 

Lori Grimes's profile image
Lori Grimes 
6 years ago

So... I did Black Friday shopping. Thought I was winning because I saved 100.00 total on two items at Best Buy. As it turns out... I could have saved 200.00 total for the same purchase at Target. I called Best Buy today to see if they would price match... I was told NO!!!! Umkay!!!! This is just an FYI of factual information. #NotAHappyConsumer 

Sally Irons's profile image
Sally Irons 
6 years ago

By giving a person their money back instead of waiting until corporate okays it. Im gonna spread mud all over social media about bestbuy 

Dee Morenski's profile image
Dee Morenski 
6 years ago

The customer service when calling is horrible. I waited on hold over an hour and spoke to not one person!!! Even called back and tried different options. If I call I dont want be transferred to an app. I want to speak to someone at the store and actually have them pick up. 

Debbie Mara's profile image
Debbie Mara 
6 years ago

I really like our local Best Buy, I just bought a new TV there yesterday and the young lady who helped me out was awesome. 

Phil Blankenship's profile image
Phil Blankenship 
6 years ago
Nollie Etter's profile image
Nollie Etter 
7 years ago

Tried to purchase computer software waited over 30 mins for manager to scan item wouldn’t scan so manager said ill be right back he never came back then i saw him helpin62-3 other ppl so i made another purchase with another salesman 

Phil Verniers's profile image
Phil Verniers 
7 years ago

All I wanted to do was call this store and talk to someone. They don't have an option to get someone on the line because their automated system apparently is better than being able to talk to an actual human. I am sick of these companies thinking that we would rather talk to an automated system instead of an actual human. I still have no answer for my question, I will never go to Best Buy again. 

Zach Totz's profile image
Zach Totz 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,051 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com