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Best Buy

4.1

About this business

Location details

5085 Shelbyville Rd, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,252 reviews
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Jason Saavedra's profile image
Jason Saavedra 
9 years ago

no one at the store picks up the phone i have called 3 times for a total of 25 min on hold i guess i will buy my W/D some place else 

Brigitte Lakah's profile image
Brigitte Lakah 
9 years ago
Toinette LeMaster's profile image
Toinette LeMaster 
9 years ago
Michelle Merlino's profile image
Michelle Merlino 
9 years ago
Lamara Jones's profile image
Lamara Jones 
9 years ago

They can't even answer the damn phone! I asked a simple question and a child picked up the phone and put me on hold for another 30 mins then hung up!!!! 

Louise Venettozzi's profile image
Louise Venettozzi 
9 years ago

Actually, I dreaded going to buy a new TV. I'm not a TV nerd-I even took a friend to help me. Andrew stopped to help me, even tho it wasn't his area and went to find Thomas, who completed the sale for me in record time and zero hassle. This morning I got a confirmation call from Geek Squad. I'm crossing my fingers that the install is as good and as smooth as they've been so far! 

Jamie M. Harrod's profile image
Jamie M. Harrod 
9 years ago

Is anyone actually working at this store because I have now called 10 times and sat on hold more than once over 15 minutes. This is terrible customer service. 

Thomas Robinson's profile image
Thomas Robinson 
10 years ago
Don Lehman's profile image
Don Lehman 
10 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 5,252 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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