Bert Smith Volkswagen's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bert Smith Volkswagen

4.6

About this business

Location details

3335 38th Ave N, St. Petersburg, FL, 33713, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,659 reviews
Select a rating
Eugene Honrath's profile image
Eugene Honrath 
recommend  Recommended
4 years ago

Whoa. Buying cars and generally other larger purchases turn out to be much longer, stressful and overall more difficult than you think they will be. NOT with Andrew at Bert Smith Subaru. Andrew has it down. Informative. Friendly. Fast. AWESOME. Are just some of the words that describe Andrew and our experience. We will be back 100% for our next Subaru. Subaru already has a lifetime family and now because of Andrew, Bert Smith does. Thank you! 

Dev Accnt's profile image
Dev Accnt 
4 years ago

I would not come back here. Service department did not fix my vehicle correctly. Was double charged for the work. Staff was rude. 

Morgan Foster's profile image
Morgan Foster 
recommend  Recommended
4 years ago

hank you Tony Kritikos for making it such a pleasurable experience finding my new mom-mobile. I’m so incredibly thankful for you and the staff for making us feel comfortable from the moment we walked in. 

Morgan Foster's profile image
Morgan Foster 
recommend  Recommended
4 years ago

Thank you Tony Kritikos for making it such a pleasurable experience finding my new mom-mobile. I’m so incredibly thankful for you and the staff for making us feel comfortable from the moment we walked in. 

Business response:

Morgan, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again in the future. Safe travels! 

Lexie Stofflet-Taylor's profile image
Lexie Stofflet-Taylor 
recommend  Recommended
4 years ago

Had a six month check after purchasing my Subaru Outback. Awesome service and very professional. Also, very clean and safely spaced waiting area. I highly recommend their service department. 

Business response:

Lexie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Joe Silberberg's profile image
Joe Silberberg 
recommend  Recommended
4 years ago

Mike Brown, our sales consultant and the dealership Bert Smith Subaru made the purchase of our first Subaru a pleasant and easy experience. We arrived at the dealership with 2 cars to trade in, and left that same day in an almost new 2020 CPO Outback touring XT. After some back and forth negotiation, we were able to settle on a fair value for the 2 trades and the purchase price of the Outback.. Mike then took the time to review all of the functions and safety features of the car and I have to say we feel very safe in this ve... read more

Business response:

Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! 

Joanne Biamonte's profile image
Joanne Biamonte 
recommend  Recommended
4 years ago

They were very kind and efficient. I love my Outback Ltd. I am enjoying it everyday. 

Business response:

Hi Joanne, thank you so much for your positive comments about Bert Smith Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Bert Smith Subaru! 

JoJo Stevens's profile image
JoJo Stevens 
recommend  Recommended
4 years ago

I bought my second vehicle from Bert Smith and I cannot say enough about them. They were so on the ball with my trade in and I am extremely happy with my new Legacy. They were prompt with keeping in touch with me and I was in my new car in 3 days. I recommend them highly. Their Service Dept is wonderful in keeping their appointments on time and my car is always serviced with care. Thank you guys, I will always come back to you. I am a customer forever. 

Mary McKenna's profile image
Mary McKenna 
recommend  Recommended
4 years ago

Their service is great, but why is no one who works there wearing a mask? I think it would help to put the customers at ease. 

Frequently asked questions about Bert Smith Volkswagen

How is Bert Smith Volkswagen rated?

Bert Smith Volkswagen has a 4.6 star rating with 1,659 reviews. 

When is Bert Smith Volkswagen open?

Bert Smith Volkswagen is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com