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Bergdorf Goodman
- Clothing Rental
- New York, NY
About this business
Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more
Location details
754 5th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great atmosphere, delish lunch with impeccable service.
Greed plus insecurity = fur coats. Fur is for ugly women and beautiful animals. Dozens of animals are anally or vaginally electrocuted, drowned, skinned alive or bashed against the floor for each fur coat. Stop selling cruelty. Completely unnecessary. Evolve already. We're not cavemen.
First time shopping at Bergdorf Goodman ,and too bad it will be the last time too. I ordered my items on 9/17th, and still have not receive my items yet. I have tried all that I can do (calls, emails, and livechat).Bergdorf Goodman YOU SUCK!! The worst shopping Experience EVER!
Business response:
Hello Chloe. Hello Chloe. We sincerely apologize for the inconvenience you have encountered with your recent order. Please be assured that we take our customers concerns very seriously. Please review your private inbox message for resolution. Thank you for bringing this matter to our attention and we hope to serve you better in the future.
I gave one star only because there is no "less than one star" option. I made an order on Sep.14th, and during the last two weeks, I keep trying to contact them, their customer service reps showed NO REPUTATIONS AT ALL. And last week they said will send it probably on Oct.4th, now they said will send it on Oct.8th. I was so disappointed and will NEVER EVER buy anything from this store.
Business response:
Hello Jenny, we sincerely apologize for the experience you've had with your order. Please send us a private message with your order number, so we may investigate further. Thank you for bringing this matter to our attention.
Best store in the USA and maybe the world!! Had a lovely late lunch during steamy rain shower; purchased a divine pair of fendi boots and an Adam lippes denim jumper. Everyone was incredibly friendly and gracious. They shipped my purchases and the process was seamless.
Their customer service is totally sucks! They cancelled my order without any notice! When I tried to replace the order the lady who helped me took ages to type my information, and then told me almost everything are sold out! I was so upset and tired to ask her help so I cancelled it. Today I called them again, the supervisor apologized without any sincere even no any offer or suggestion to help me. I feel so angry, I will not use their website anymore. If there is 0 star I would give them 0!
Business response:
Hello Yuling, we sincerely apologize for the difficulty you have experienced with your recent orders. Please send us a private message with your order numbers, so we may look into this matter further. Thank you.
I ordered more than two weeks ago and the scheduled delivery date keeps changing. Nobody was able to tell me what is going on. Super disappointed. Will never shop at BG again.
Business response:
Hi Linan. We sincerely apologize for the frustration this has caused. Please send us a private message with your order information and we will be happy to research the issue. Thank you.
The customer service did nothing to help you solve problem, order will be reviewed forever and no one willing to help. if you just don't want to ship out anything just told those people do not pick up the phone and pretend they want to help!!
Business response:
Hello Cheng. Thank you for reaching out to us. Please accept our sincere apologies for the issues you have encountered with your order. We strive to provide excellent customer service and quality merchandise. We regret not meeting your expectations on this occasion. Thank you for your patience while we work on your order to provide resolution.
I always love to visit this store its like a Adult Playground the best of eveything Work Hard Play Hard #TreatYourself #DontCheatYourself! Awesome selection for my #ZBaby had to be peeled out of the store before i spent my next paycheck�
Business response:
Hello Gary. Thank you for your feedback. We are glad you had a great time! Have a great day!
Frequently asked questions about Bergdorf Goodman
How is Bergdorf Goodman rated?
Bergdorf Goodman has a 4.2 star rating with 3,458 reviews.
When is Bergdorf Goodman open?
Bergdorf Goodman is open now. It will close at 6:00 p.m.
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