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Bergdorf Goodman
- Clothing Rental
- New York, NY
About this business
Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more
Location details
754 5th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bergdorf is the stor to shop at for luxury fashion and beauty!
The Lobster mack and cheese is fab!
Business response:
Hello Caroline. Thank you for your feedback! We are so glad to hear that you enjoyed your meal. Have a great day!
How unbelievable if you need to wait for your order for 2 months or more! My order(WB1490560082) was placed at Sep 16th, and I'm still waiting for the last item(Geno Aura Essence), called twice, last time they told me the estimate deliver time is Oct 14th, it didn't show, now it has been pushed back to late Nov. I mean, I understand sometimes item will be sold out pretty quick, but please at least give an accurate estimate...Disappointed!
Business response:
Hello Jasmine, we sincerely apologize for the continued delay on your order. We have sent a private message to you with details regarding your order. Thank you very much for bringing this matter to our attention!
Shame on you. Just because I'm wearing a beanie and carrying a Forever 21 shopping bag does not mean that I don't have money to spend here. I shouldn't have to stand around for 15 minutes on your sales floor to try on a pair of Louboutins. I even walked around with the shoe in my hand and no one offered to help. I had more interaction with a server since you were having an event (he asked me 3 times if I wanted champagne, a dessert, and seltzer) than any of your actual staff. And when I asked your shoe department manager why... read more
Business response:
Hello Amber. We sincerely apologize for the experience you had with our sales staff. We would like to forward your comments to the store's upper management, who will be very interested to learn about your experience. Please send us a private message with the time, date and any names you can remember so that we may include that information with your comments. If you would like to be contacted directly, please also include your contact information as well. We strive to provide an excellent experience each time a customer shops... read more
I had trouble getting a shirt I wanted over at Barney's. Walked over to Bergdorf's. Described the shirt, but they did not have. However, they offered to custom make the shirt for me. The service at BG is perfection!
The absolute top of luxury experiences in the world.
I generally shop at NM but found the salespeople at Bergdorfs to be very rude. They should remember that the customers are why they make their commission and should go a little out of their way for them instead of being so stuffy. I took my business to Saks instead and will not be back.
Business response:
Hello Melissa, we sincerely apologize for the experience you've had in our store recently. Please send us a private message with the details of your experience, so we may forward this information to upper management to investigate further. Thank you for bringing this matter to our attention!
I love this store! One of a kind! The people are very attentive and knowledgeable! #BGForever �
Business response:
Hello Anna. Thank you for your kind and valuable feedback. We are so glad you had a great time!
I am able to shop with confidence knowing I will always find something that is strikingly different than most other department stores!!
Frequently asked questions about Bergdorf Goodman
How is Bergdorf Goodman rated?
Bergdorf Goodman has a 4.2 star rating with 3,450 reviews.
When is Bergdorf Goodman open?
Bergdorf Goodman is closed now. It will open tomorrow at 9:00 a.m.
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