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Benjamin Franklin Plumbing Novato
- Plumbing
- Novato, CA
About this business
- Home of the most punctual plumbers, Benjamin Franklin Novato is here to service you! We offer a wide variety of services to get your plumbing system up to date and running smoothly. - With every service we offer at Benjamin Franklin you can count on: - Skilled plumbers – Of every 33 applicants, only 1 qualifies to become a Benjamin Franklin plumber. - Straightforward pricing – Our services have no hidden fees! The price you get before the job is approved by you before we begin. - Prompt service – Our prom... read more
Location details
22 Digital Dr, Novato, CA, 94949, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I was very impressed with Ben Franklin Plumbing. I had a sewer line leak. BFP called in a plumber, Cree, within an hour. Cree replaced the cracked pipe in a couple of hours that day. He was a very quick, very knowledgeable and friendly. He is highly recommended.
I originally met Dusty when he came to replace an outdoor faucet through Angie's List. He did the multi-point plumbing inspection and saw my leaking 40 gal. gas water heater. I knew it had been there before we moved in 16 years ago. And it was time. Dusty explained all about water heaters these days, and gave me prices on the various types and sizes available. Then came Skyler and Jerry who actually did the difficult job of cutting out the old w/h and bringing the new w/h up 2 flights of stairs. Space was limited but these g... read more
Ben Franklin did a great job of replacing my sewer lateral using the trenchless process. They gave me a competitive price, showed up as scheduled and completed the work safely and efficiently. I was very impressed with the professionalism and capabilities of their field crew. The dispatcher and field supervisor were very responsive to my questions and communicated with me in a timely manner. I would definitely recommend them and consider them for future work. A job well done!
Gustavo C. performed a plumbing inspection of my home. I showed him a needed repair, and he showed me other items that needed attention. Together we determined which to accomplish first, and he returned the following day to complete that work. He proved knowledgable and efficient, while also warm, kind and respectful. I look forward to having him return and do further upgrades.
Outstanding service on all ends: customer service reps, especially Cari and also Christine, get high marks for making sure that my problem was solved in the timeliest fashion possible. Not only that, but they were cheerful and attentive--all the attributes one would hope for in excellent customer service. Nick M. who did the actual plumbing repair (replacement of an old toilet) exemplified all the attributes of a highly skilled plumber. Moreover, he was cheerful, kind and informative. I only hope that when I need work done i... read more
we were very satisfied
Jerry Brester - Smith was prompt and explained what and why he was repairing. He is a very polite young man and we would recommend him to everyone.
The staff was very courteous, they explained everything in detail of the work that needed to be completed.
Gustavo provided the full customer experience - helping us understand all our options, providing helpful contextual information about our overall plumbing situation, then once we made the decision, completing the work quickly with great results. Ideal resolution to our plumbing woes!
Frequently asked questions about Benjamin Franklin Plumbing Novato
How is Benjamin Franklin Plumbing Novato rated?
Benjamin Franklin Plumbing Novato has a 4.8 star rating with 764 reviews.
When is Benjamin Franklin Plumbing Novato open?
Benjamin Franklin Plumbing Novato is closed now. It will open tomorrow at 7:00 a.m.
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