Benevis LLC

Sherita T 

on BBB

a year ago

Very unprofessional! I chose sunnybrook to get my braces from and it has been nothing but problems problems problems! I don't even feel that this money is worth paying to this finance company with the lack of workers *********** has they can't even accommodate you. Are they not paying the employees enough? I'm going to contact labor laws because this has to be illegal to be having one dentist over see the whole clinic and if he's on leave everyone appointment has to be pushed back. This is a shame. The workers are so ghetto ... read more

Daniel W 

on BBB

a year ago

Like others, if I could leave less than 1 star I would. My son had an appointment at 3:00. We arrived and checked in at 2:45. By 3:30, others who arrived after us were being seen, and we had not been called by 3:30. So, I checked with the woman at the reception desk, and she "forgot" to give us some additional paperwork so our arrival was never submitted. After completing the paperwork, we waited until 4:00. Again, other that arrived were still being taken ahead of him, so I asked again how much longer it would be. I was inf... read more

Kimberly W 

on BBB

a year ago

If I could leave less than 1 star, I would. I have NEVER left a negative review for any business until now. Their communication is absolutely horrible. I have several stories after taking 5 children there, and my husband but I'll stick with my husband's experience.He went there as an adult patient for a cavity. They referred him to an endontist for a root canal. We did that just fine and returned to ****** for the core build up. ********** that involved a 1 month run around, twice going to their office only to be told that t... read more

Alexis M 

on BBB

a year ago

Horrible service, staff has no common or book sense, they schedule appointments during their lunch breaks and of course chose their lunch over their patients. They are so unorganized and communication levels are very low. They are over scheduling people and asking g you to show up 15 mins early. My appointment was at 10am, after receiving no treatment by 3pm I asked for my money back. They even took me to a procedure room, and said they will be right back. They left me completely unattended, and went to lunch without notifyi... read more

AC D 

on BBB

a year ago

I hope this email finds you well. I am writing to express my extreme disappointment and frustration with the service I received at your dental office today, specifically regarding the interaction with your manager, ******.Today, I visited your office to have my permanent crown put on, which was ordered and came in as expected. However, the experience quickly soured when I encountered issues with the billing and was met with unprofessional behavior from ******.Upon questioning discrepancies in the billing, instead of addressi... read more

Cailyn H 

on BBB

a year ago

I've had a lot of bad experiences with dentists, but by far this one has me the MOST angry. My fiance has severe anxiety toward the dentist. I made this VERY known to the people involved in scheduling his appointment. He wasn't put to sleep during his appointment, okay fine. That's the complete opposite of what I wanted, but sure. Then, when he starts having a panic attack, what does the surgeon do to calm him down? ***** at him, swears at him, and belittles him!!! I genuinely am dumbfounded at how someone can be so heartles... read more

Ranae J 

on BBB

a year ago

I checked my son out of school for the third time to get some fillings on the left side of his mouth. Being as though the last time he was there and parents can't go to the back with their kids he came out with a horrible scrape above his lip that they began to deflect when asked about, I mentioned going to the back with him this time. I was told to wait some more time and was then called in the room for them to say because I asked about it the dentist didn't want to touch him so they could reschedule yet again and send him ... read more

Casey R 

on BBB

a year ago

Creston Dental and Braces is a f****** joke. Not only did they deny me my daughters records but they did so because they did a procedure on my child after they were told no. The nurses argued about why the doctor did the procedure because they knew we told them no. This is only the beginning. My efforts to resolve this issue they have overlooked me. They also billed our healthcare instead of the dental insurance and have not made any effort to correct it! 

Roberto T 

on BBB

a year ago

A simple request was refused. I asked the office manager at the 50th street location for a more detailed receipt for my wife's dental treatment because my initial Flexible Spending Account claim for reimbursement was denied. Although she printed one out that included the necessary *** codes, it did not include the name of the treating dentist on it. I very politely asked that she please add the name of the dentist to it, and she flatly refused to do so, because the software didn't include the name. I asked to speak to her ma... read more