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Benevis LLC
- Dentists
- Marietta, GA
About this business
Location details
1090 Northchase Pkwy SE, #150, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter have her wisdom teeth surgery at riby dental it was a traumatic and terrified experience they never told us they dont used general anesthesia and put to many shots at my daughter this was extremely painful but they didn't care at all he just keep going they surent be treating kinds it was barbaric.
My son had oral surgery yesterday on 8/8/2020 in which ALL four of his wisdom teeth were removed. I was told that his prescription would be ready for me to pick up when we were finished. I went to ***, and of course Ruby Dental hadn't sent the prescription in. I called the dental office and informed them of what was going on, at that time they informed me that the prescription would be sent by 1 or 2 pm on the same day. After 2 pm, I called the pharmacy and was informed that the prescription that was sent was not written cor... read more
My 2 kids have an appointment today for a ffup check up and filling. We also came last week for their cleaning but because its towards the end of the day the dentist is not available to do a checkup, hence they scheduled the appointment today (08/18/20) at 2pm. We arrived 15 mins before 2pm and went straight to the reception desk. What transpired and how one employee dealt with me and my kids was very unprofessional and unacceptable. Your employee Maritsa from the Bridgeport location canceled the appointment. She was clearly... read more
To whom it concerns, I have decided to take my son elsewhere due to the awful service I have received the past year. Last year I had some issues because the day before my sons appointment they called and told me that they made a mistake about scheduling him so late. I was ok with that i work at doctor office to I know that can happen. Then they tell me they can't get him in for two months well I was not happy with that but I went with it. This time I was called the day before and informed that they are not seeing patients o... read more
This has been the most horrible dental experience EVER.. I have since gone to NBC New 12 as well I will not rest until I shine Light on this horrible Dental office and it's very rude staff and Corporate office. I am Leaving a review to express serious concern about the level of horrible customer service and care at Spencer Dental. My son currently 8 years old and Being a single mother working hard to maintain a roof over my sons head and food on the table is very hard, every dime counts. Working now at Anthem Blue Cross Blue... read more
Business response:
We are sorry to hear about this inconvenience. In order for us to locate the account and proceed with this complaint, we need a signed HIPPA Release form. Please, sign the document and include the patient's name and date of birth in your response. We do not need social security number. We will follow up with you shortly after receiving the signed form. You may also contact me directly at PatientRelationsMgr@benevis.com. I will be waiting to hear from you. Sincerely,
I went to the Tyler, TX. location. I have waited and waited and waited for my partials. 4 months now!!! The first set didn't fit. They came down over my teeth instead of fitting flush with my gums. I have now waited 2 months for my new set. I have called spoke with the office manager no new news on it. I have spoke with the dentist, the lab broke my new impression they're going to use my old one. Wait? What? My old ones didn't fit. Why would we use that old impression? Then again that was 3 weeks ago and still no word out pa... read more
Business response:
We are sorry to hear about this inconvenience. In order for us to locate the account and proceed with this complaint, we need a signed HIPPA Release form. Please, sign the document and include the patient's name and date of birth in your response. We do not need social security number. We will follow up with you shortly after receiving the signed form. You may also contact me directly at PatientRelationsMgr@benevis.com. I will be waiting to hear from you.
Do Not go to this Ruby Dental of Lexington, 1301 Winchester Rd, Lexington, KY 2nd straight appointment that they scheduled for my son on a saturday, This last one was scheduled for today Sept. 14 2019 at 9:30am they cancelled on me, the other was scheduled in August 2019 on a Saturday which they also cancelled. Nothing is wrong with our insurance, they the office just decided not to show up. This is Ruby Dental/ Kool Smiles style. Find another dentist. You will not be happy with how they run their office, Sorry to have to re... read more
Business response:
We are sorry to hear about this inconvenience. In order for us to locate the account and proceed with this complaint, we need a signed HIPPA Release form. Please, sign the document and include the patient's name and date of birth in your response. We will follow up with you shortly after receiving the signed form. You may also contact me directly at Patient Relations Mgr. PatientRelationsMgr@benevis.com. I will be waiting to hear from you. Sincerely,
Today I had an appointment for 10:00AM, came in early at 9:20AM to fill out paperwork and because I wanted to be called at 10:00AM figuring it would be a smooth process, so I sat there and waited until 10:45AM to be called and when I stood up to go to the person calling me the first woman says "nevermind, you got someone ahead of you", I said "okay, no problem." sat back down, waited until 11:00AM to be called again, this time by a guy, who does the same exact thing "oh nevermind, you have two people in front of you." How? I... read more
Business response:
Hi ******, We are sorry to hear about this inconvenience. We are here to help you in this matter and will work with you until this is solved. In order to do so, we need more information to locate the account. I will personally follow up with you, shortly after receiving your response. You may contact me directly at PatientRelationsMgr@benevis.com. I will be waiting to hear from you.
My son and I arrived twenty min early as requested to fill out paperwork for his first visit in November 2017. I was not called upon until my appointment time by the receptionist to fill out the paperwork. Once completed, I handed it in and was told to wait in the waiting room. We waited for a total of an hour and a half to then be shuttled into a room with multiple dental chairs, all of which were full of children. The parents were told to sit on benches in the back of the room. I sat on my bench for another half hour befor... read more
Frequently asked questions about Benevis LLC
How is Benevis LLC rated?
Benevis LLC has a 1 star rating with 82 reviews.
When is Benevis LLC open?
Benevis LLC is open now. It will close at 5:00 p.m.
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