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Benevis LLC
- Dentists
- Marietta, GA
About this business
Location details
1090 Northchase Pkwy SE, #150, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to the Tyler, TX. location. I have waited and waited and waited for my partials. 4 months now!!! The first set didn't fit. They came down over my teeth instead of fitting flush with my gums. I have now waited 2 months for my new set. I have called spoke with the office manager no new news on it. I have spoke with the dentist, the lab broke my new impression they're going to use my old one. Wait? What? My old ones didn't fit. Why would we use that old impression? Then again that was 3 weeks ago and still no word out pa... read more
Business response:
We are sorry to hear about this inconvenience. In order for us to locate the account and proceed with this complaint, we need a signed HIPPA Release form. Please, sign the document and include the patient's name and date of birth in your response. We do not need social security number. We will follow up with you shortly after receiving the signed form. You may also contact me directly at PatientRelationsMgr@benevis.com. I will be waiting to hear from you.
Do Not go to this Ruby Dental of Lexington, 1301 Winchester Rd, Lexington, KY 2nd straight appointment that they scheduled for my son on a saturday, This last one was scheduled for today Sept. 14 2019 at 9:30am they cancelled on me, the other was scheduled in August 2019 on a Saturday which they also cancelled. Nothing is wrong with our insurance, they the office just decided not to show up. This is Ruby Dental/ Kool Smiles style. Find another dentist. You will not be happy with how they run their office, Sorry to have to re... read more
Business response:
We are sorry to hear about this inconvenience. In order for us to locate the account and proceed with this complaint, we need a signed HIPPA Release form. Please, sign the document and include the patient's name and date of birth in your response. We will follow up with you shortly after receiving the signed form. You may also contact me directly at Patient Relations Mgr. PatientRelationsMgr@benevis.com. I will be waiting to hear from you. Sincerely,
Today I had an appointment for 10:00AM, came in early at 9:20AM to fill out paperwork and because I wanted to be called at 10:00AM figuring it would be a smooth process, so I sat there and waited until 10:45AM to be called and when I stood up to go to the person calling me the first woman says "nevermind, you got someone ahead of you", I said "okay, no problem." sat back down, waited until 11:00AM to be called again, this time by a guy, who does the same exact thing "oh nevermind, you have two people in front of you." How? I... read more
Business response:
Hi ******, We are sorry to hear about this inconvenience. We are here to help you in this matter and will work with you until this is solved. In order to do so, we need more information to locate the account. I will personally follow up with you, shortly after receiving your response. You may contact me directly at PatientRelationsMgr@benevis.com. I will be waiting to hear from you.
My son and I arrived twenty min early as requested to fill out paperwork for his first visit in November 2017. I was not called upon until my appointment time by the receptionist to fill out the paperwork. Once completed, I handed it in and was told to wait in the waiting room. We waited for a total of an hour and a half to then be shuttled into a room with multiple dental chairs, all of which were full of children. The parents were told to sit on benches in the back of the room. I sat on my bench for another half hour befor... read more
First they told me my 9 month old should no longer be nursing. He didn't have a single cavity. The room was open floor, too close to the next patient. The room was not sanitized from one patient to the other. It was so gross. Staff was extremely rude and giving out false information. Not gentle at al when it comes to the children. Overall I was disappointed with the care, customer service and general atmosphere. Will not go back! Will not recommend!
Frequently asked questions about Benevis LLC
How is Benevis LLC rated?
Benevis LLC has a 1 star rating with 77 reviews.
When is Benevis LLC open?
Benevis LLC is open now. It will close at 5:00 p.m.
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