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Ben White Automotive
- Auto Repair
- Austin, TX
About this business
Automotive Diagnostics Oil Change
Location details
12538 Research Blvd, #C, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
under-qualified or lie? – I have to strongly disagree about Ben White Automotive. I have my car towed to the north location because my car had been parked in my garage for a while and recently didn't switch gear. They said my transmission has to be re-built/replace and the battery was dead. Since they can't do re-build, they told me they have to order it from some auto-recycler, and when they receive it, they will install it, which total will be around $2000+ (depending on the used transmission I choose). To persuade me to d... read more
Business response:
There was a tremendous language barrier concerning this customer. He could not fully understand what we were telling him. I would like to ensure the reader that no lies were told to this customer.
honest service – I went in for squeaking brakes and they checked it out and told me I didn't need new brake pads yet, but would credit what I spent to have it checked out when I did need them.
Finally - Peace of mind with a mechanic! – My car failed inspection, something to do with the gas tank or something. Obviously I'm not car-saavy. I was really scared to bring my car to a mechanic because as the stereotype goes, mechanics just want money and are not to be trusted. Well, Ben White Automotive broke that stereotype! I read the other reviews and they are all true. The people are so nice, and they are totally honest. Apparently everything was fine with my car, and turns out the inspection was performed wrong. They... read more
Great Service Experience – I recently brought my car for some unexpected work. I followed the reviews from CitySearch and they were right on... Diagnosed, communicated and fixed. Back running again! - rtee
Dependable Service & Repair – I have received reliable service from Ben White and I will continue to use them as my auto service provider.
Straight forward – Replace clutch master cylinder Invoice 6933
Trustable and fast auto service at a good price – Very knowledgeable car service up in North Austin. What impressed me most was that they are willing to explain what's going on and will give you the real options. For someone only somewhat "handy" mechanically like myself, for instance, they recommended I fix my simple door lock problem rather than pay them their hourly rate to do it. I respect that and know I can trust them to take care of the things I can't handle.
Excellent experience with Ben White Automotive – These guys were exceptionally professional and had my car fixed up as quick as I could have hoped. I'll definitely be back.
Replaced shocks and master cylinder – After doing a great job on the work mentioned above, I brought my 1998 Explored back to their shop because there was a loud squeaking in the rear of the car. The sound was especially loud when I drove over speed bumps and other rough places in the road. Gary discovered that the frame that held the spare was loose and was causing the noise. They also discovered that my jack handle, needed to tighten the frame, was missing. They sent me to Ford dealership to replace the jack handles. I pla... read more
Frequently asked questions about Ben White Automotive
How is Ben White Automotive rated?
Ben White Automotive has a 5 star rating with 155 reviews.
When is Ben White Automotive open?
Ben White Automotive is closed now. It will open at 8:00 a.m.
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