Belle Vale Neighbourhood Health Centre

ML 

on Google

2 months ago

Went in requesting an urgent fit to fly letter after major emergency surgery. Receptionist told me to speak to aviation authority to get letter as they can’t advise me on if I can fly or not( asif they have access to my medical records?) Had to then contact my surgeon in a different hospital to get this letter when it all could have been done through GP. Awful experiences with this practice since, Past appointment door had been left open with the whole waiting room hearing my very personal medical history and sex life. Then ... read more

Lucy Redmond 

on Google

4 months ago

I can not get an appointment been trying for 2 weeks ! All apps have gone at 8 in morning. Before phone even rings it’s a joke so now I’m going without medication that says on packet do not suddenly stop speak to gp .. 

Toni Carson 

on Google

5 months ago

The manager of this surgery has zero compassion. Gas lights you and calls you a liar when you tell her you’re too sick to go a walk in centre and you already called 111 who assessed me as needing urgent care. She then pulled a GP appointment out of thin air for the next morning for me as I wasnt allowing her to get away with not giving me my GP call back that 111 requested I needed. I saw Dr Rankin today. I was presenting with symptoms of bacterial chest infection and I told her i was coughing up yellow/green mucous. She tol... read more

Ayesha Ahsen 

on Google

6 months ago

I had very bad experience. I asked my GP if my TSH level of 3.3 is okay for pregnancy, as I’m very worried about my baby after my previous miscarriage. Instead of explaining, he just said, 'I don’t know,' even though it was a general level. Even if he didn’t know, he could have at least guided me on what to do next or where to seek help. I also asked if my progesterone levels could be tested, as they were previously low. However, he refused, saying that since I’m already pregnant, there’s no need for the test. If anything ha... read more

Debra Martin 

on Google

6 months ago

Finally got an appointment, thank you