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Been Let Down

3.3

About this business

Location details

5, The Plaza, 100 Old Hall St, Liverpool, L3 9QJ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.327 reviews
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Andrew Scott's profile image
Andrew Scott 
2 months ago

Submitted an online call back form with lots of detail. A call centre worker called me up, refused to look at the notes from my submission, became very rude and patronising and kept insisting on a minimum loss of £10k before she’d entertain listening to my case. Really poor customer service and untrained staff. Avoid 

Mohammed Ahmed's profile image
Mohammed Ahmed 
4 months ago

Been Let down has been great to deal with, they was very helpful, listened to everything had to say, communicated with me very well and they was extremely helpful and explained everything to me step by step. 

B Zamani's profile image
B Zamani 
8 months ago
rhia thomas's profile image
rhia thomas 
10 months ago

Avoid. No help at all. They only care to make as much money as possible. I know every company has to make money but they are beyond. Refused my case as it wouldn't get enough compo. Lies on website they most certainly ain't for the injured party. Deffo legit name ( been let down) really wished I had read the reviews first. Really disheartened me to take negligence further but I will fight on. 

Maria Musso's profile image
Maria Musso 
11 months ago
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Frequently asked questions about Been Let Down

How is Been Let Down rated?

Been Let Down has a 3.3 star rating with 27 reviews. 

When is Been Let Down open?

Been Let Down is open now. It will close at 6:00 p.m.  

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