Bedworld - Cleveland Retail Park

Alle s 

on Google

2 years ago

Shocking customer service and although the prices are attractive in store sadly the quality was terrible and did not resemble what was on sale in their shop. I tried getting in touch about my faulty mattress but there was never an answer so in desperation went back to the shop and was told to leave and not return (Im a 70 year old lady no threat)horrible people luckily for me I found a lovely place just over the road by which was like night and day difference. Avoid this place 

colin smith 

on Google

2 years ago

Not great, show beds worn and tatty no direct info forth coming on warrenty / life span on beds told 1 year but looking at the quality on show unlikely 

Tim Pegden 

on Google

2 years ago

Please never go here for a bed. The initial experience was great but after reading some reviews online about the service I rang the store to ask for a refund. The guy flat out refused to give me on and when I asked can have a phone number to the head office to complain, he said it’s this one which didn’t make sense. He then came back with it’s because he passed the messages on to them, which is beyond trust worthy 

Tracy Chown 

on Google

2 years ago

After my mam bought a bed from here, the mattress was faulty and the caster fitting in the bed was bent and had to be taken out altogether to put the caster in the hole itself. After going back to the shop as there was no phone number to complain, my mam, who is 70, had to sleep on the sofa for a week until a replacement mattress was delivered. When the delivery driver delivered the new mattress, he was very abrupt with my mam. When my mam asked him if he would put the mattress in the bedroom of her bungalow for her, he refu... read more