Beckett Media

Matt S 

on BBB

3 years ago

I submitted 4 different sets of Pokémon cards for grading in January, February, April, and May through DFW.Pokémon for standard submissions which according to their website took "3+ months". A reasonable expectation would estimate 5 months for a turn around time. However, as of November 10, 2021 I still have not received any of my submissions. On top of that, I know several people who sent in standard submissions in April and May who have already received their submissions back. Beckett does not grade submissions in order an... read more

Ken N 

on BBB

3 years ago

Once I got the hang of figuring how to get one order from just one supplier (Diamonds in the Rough) to simplify shipping chargers, my order came within two weeks by mail. This is a far cry from dealing with a previous company that I had dealt with (Check out my Cards) that went bad this year, not able to complete an order within two months! I am happy with Beckett working with several dealers in the US. 

Terry R 

on BBB

3 years ago

Called customer service to obtain a refund for a service I was never provided. Customer service promised a call back within 24 hours. 3 weeks later still no call but an email containing no new info or solutions. By far the least professional organization I have come into contact with in a long time. 

David S 

on BBB

4 years ago

I recently signed for a subscription for Becketts phone app for one year. Upon signing up I was looking at the options for the length of the subscription and I had chosen the year long subscription which stated its year long price of $349.99 as well as a monthly price of less than $25.00 so I selected that under the impression that this was a month to month subscription. Little did I know that it is in fact a lump sum that is taken out all at once. Also it was not made aware that this subscription was nonrefundable. I had th... read more

Ryan 

on BBB

4 years ago

I recently sent in a basketball card to be reviewed. Spent nearly $200 in total. When I received the card back it was given a grade of "altered" and they sited two small blemishes in the back that, according to them, was "evidence of color added." I got the card 20+ years ago as a child, I have no idea if that's true or not, but that's not the point. What I am most frustrated with is the customer service I received when I called to complain that my card was not encapsulated with an "Authentic/Altered" grade despite having ch... read more

Joseph G 

on BBB

4 years ago

It's a great place to buy Sports Cards Singles. They have so many companies too choose from. I was very happy with my purchase. 

Mistabaker 

on BBB

4 years ago

This web site has so many different companies. I 90% of the time can find the cards I need for mu collection. 

Tony B 

on BBB

4 years ago

Great place to buy sports card strongly recommend to all 

Unhappy Customer 

on BBB

4 years ago

During Nov 2020, I contacted Beckett to learn about the new fees and wait times for card grading services. After speaking to a sales person I chose a price plan that would result in "an approximate 6 month turnaround". Two weeks ago I received an e-mail from Beckett with the title "Your Grading Process Has Begun", but after checking my order on their website the status remains unchanged. In fact, the order doesn't appear at all. So I phoned customer service only to learn it will be another 4-5 months before I receive my card... read more