Beckett Media

James J 

on BBB

a year ago

Beckett **************** treats customers like trash when they prove theyre right. I took photos of my card before it got packaged by Beckett. When they returned my card corners were messed up like they might have dropped it. Showed them before and after photos and they stopped responding. Made the comment that its your word against ours. Then when I produced pictures I never heard anything back The customer service lady names is **** Dont waste your money with this company. They could care less about you or your cards. 

Mike Z 

on BBB

a year ago

It's been 9 weeks since I paid for the *********************** Still nothing and the don't answer calls or emails. The Nationals are coming up the end of July. They should not be able to do business until they clean up the mess and backlog they have. 

Jeremy C 

on BBB

a year ago

Paid for a cert reorder and they won't answer the phone, return emails, or respond in any professional manner. I've already paid and it's been a month without any shipping info or tracking number. I'm only 1 state away too but this is one of the worst companies to deal with hands down 

Dave K 

on BBB

2 years ago

I submitted two trading cards for grading, the cards were returned to me, both with final grading of a 9. The cards arrived February 14, 2024 and had been accidentally been interchanged when put into their cases at Beckett Media. I attempted to call a ***** number to reach the company, and the number had been disconnected. Through an internet search I found the number. When I call, the number provides a menu of options. Several options inform the customer to use the on-line contact us form and then hangs up. I submitted a co... read more

Mark L. 

on BBB

2 years ago

Signed up for a grading service account @ $349.99, (in November 2022) UNKNOWINGLY that it was an auto-renewal and was charged the $349.99 again on 11/20/23 and immediately sent multiple emails to Becketts customer support and have never heard back and finally found a customer support number only to be told that they can't/won't refund me because I was aware of the auto-renewal. I have NEVER used the service because they make it so difficult to use the service and then keep charging without notification, it is a complete scam... read more

Justin M 

on BBB

2 years ago

Sent two cards in to Beckett to be graded. Was told turn around time was ***** days, its been 92. No communication from the company, not even being apologetic, always excuses that they email you on why the card isnt back on time, especially the ridiculous price you have to pay. I would highly recommend not getting anything graded by this company 

John H 

on BBB

2 years ago

My card was lost after being having been signed and received by **** This wasn't rectified until almost one year after the submission of my card. 

Aaron K 

on BBB

2 years ago

Sent an item to be graded, it was sent back ungraded and considered not to be authentic. Yet they can't provide me with any metrics they utilized to determine this!! This organization and I use that term loosely, isn't professional and lacks the expertise needed for the industry. Send your cards to PSA for grading. 

Gregory G. 

on BBB

3 years ago

I have submitted a Item to get graded by Beckett Authentication services, the item was a Dave Matthews signed Vinyl Record that I have won directly from The Band in a Contest that was provided by them. After submitted the item to Beckett Authentication I got the notification that the item was Not Authentic, even though the item was, and I proved to the company where it came from, and I showed how it was signed by Dave Matthews himself. After speaking with numerous employees and proving how the item was real their only select... read more