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Beaver Medical Group - Redlands Main
- Health & Medical
- Redlands, CA
About this business
Location details
2 West Fern Avenue, Redlands, CA, 92373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter in law’s prenatal visits have been cancelled last minute (like after she arrived, they told her they didn’t have time to see her) and she generally has to wait excessively when she is seen. This week, the doctor didn’t see her until 90 minutes after her scheduled appointment and just said that they were “running behind”. They don’t respect people’s time. I’ve heard this experience from other family that have been patients here, so I don’t think this is atypical.
(BEAVER TERRACINA PEDIATRICS) The Dr. who saw my son was awesome. The receptionist on the other hand was plainly rude and disrespectful. When I arrived to the clinic, I stood in line behind 2 individuals, 1 was a female Caucasian with a newborn baby, the other was an adult male Hispanic. When it was my turn to pay for my copay, I noticed the lady who checked me and my toddler in (long, bleached blonde curly haired), looked at me and my child, and grabbed a Kleenex from the counter when she asked for my copay. When she handed... read more
Business response:
Hi Kat Anne, I'm sorry to hear that this was your experience at our Pediatrics Oasis clinic. I appreciate you making us aware of this situation. We would like to learn more about what happened and address your concerns, if you could please contact our site manager, Rita Robles, at rrobles@epiclp.com with your contact information or call her at 909-335-0200. We want to ensure that this doesn't happen to anyone at our facilities. Again, I'm sorry you had this experience and appreciate you taking the time to communicate it to u... read more
Recommendedservice timeliness great doctors professional
Try answering the phone or returning calls as per your instruction. Day three, unable to contact
It’s really quick in and out for appointments and the staff is great
Frustrated dealing with idiots at utilization review, I think they get rated by the number of declination the do, totaling ignorance of medical criteria for an important piece of medical equipment. Will file formal complaint and grievance with my health plan. If I find out that someone other than a doctor reviewed my case, I will file a complaint with the medical board for practicing medicine without a license.
Whoever Lauren is in the medical records department, she is the rudest person I have ever dealt with. She has zero patience, she has an awful attitude and she will hang up on you if you ask for a supervisor. If this is how you guys train your employees, I am glad I will be going elsewhere.... if my records ever get here.
Frequently asked questions about Beaver Medical Group - Redlands Main
How is Beaver Medical Group - Redlands Main rated?
Beaver Medical Group - Redlands Main has a 3.1 star rating with 276 reviews.
When is Beaver Medical Group - Redlands Main open?
Beaver Medical Group - Redlands Main is closed now. It will open tomorrow at 7:30 a.m.
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