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BBVA Compass
- Banks
- Phoenix, AZ
About this business
Location details
1802 E Camelback Rd, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been attempting to convert a construction loan to a permanent loan with BBVA. We have been repeatedly calling and emailing the bank begging them to move ahead with the process yet loan officers fail to return calls and emails dragging this out to now 2 months as construction interest continues to accrue. They also refused to pay a subcontractor then blamed the lien on us though they were the direct cause. The bank is intentionally delaying the process in order to charge interest at a level close to 3 times that of a ... read more
Business response:
We are in receipt of Mr.*******'s review regarding the issue he has been experiencing in converting a construction loan into a permanent loan with BBVA Compass. Please allow us to sincerely apologize for any inconvenience Mr.******* may have experienced in an attempt to resolve this matter. In review of Mr.*******'s relationship, we are able to see the loan, however, very limited information is provided to us. If Mr.******* is able to provide us with names of loan officers that have failed to respond, we would be more than h... read more
Frequently asked questions about BBVA Compass
How is BBVA Compass rated?
BBVA Compass has a 1.3 star rating with 105 reviews.
When is BBVA Compass open?
BBVA Compass is closed now. It will open on Monday at 9:00 a.m.
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