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Baylor Scott & White Medical Center - McKinney

3.6

About this business

Baylor Scott & White Medical Center – McKinney is a full-service hospital serving patients in and around McKinney. Open 24 hours a day, every day, the specialists at the medical center provide care in the areas of allergy and immunology, ENT, back pain, imaging, cancer care, heart condition, dermatology, surgery, urology and wound care, to name a few. 

Location details

at, 5252 W University Dr, Lake Forest Drive Highway 380, Lake Forest Dr, McKinney, TX, 75071, United States

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3.61,447 reviews
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Sandra Hall's profile image
Sandra Hall 
5 years ago

You people are very dishonest and uncaring when it comes to protecting ER patients’ property. That should be a given. Boo to you . 

Business response:

We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Sandra. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Domenica Irula's profile image
Domenica Irula 
5 years ago

I delivered my twins here on June 30th 2020 via scheduled c section. I had a risk pregnancy and a lot of worries going into delivery. My twins were IUGR and one had a heart defect. I delivered at 37 weeks. First time mom. Honestly it was a horrible experience. We get there and are placed in triaged. They implemented a new charting system called Epic so there was another nurse there training the nurse on the system. The focus was more on the new system then myself the...Continue Reading 

Business response:

We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Domenica. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Justin Moore's profile image
Justin Moore 
5 years ago

Physicians (not facility) don't accept payments, require full amounts up front. Grossly unethical. Misbilled us, misclaimed with insurance, sent us to collections despite overbilling. ... Most corrupt medical situation I've encountered. 

Business response:

We take the feedback of our patients and their family members seriously and would like the chance to learn more about these concerns, Justin. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH. 

Beth Hendricks's profile image
Beth Hendricks 
5 years ago

a doctor sent my husband to your hospital to get an MRI y'all stuck my husband in the covid-19 tent. that is insane.... 

Kathleen Boyd's profile image
Kathleen Boyd 
5 years ago

LISTEN TO THE PATIENT. PERIOD. FIRST DO NO HARM! 

Debby Whisenhunt Thompson's profile image
Debby Whisenhunt Thompson 
recommend  Recommended
5 years ago

They was nice & helpful with my son's stay there. Doctors, nurses all the staff very polite & professional.... 

Christina McIver's profile image
Christina McIver 
5 years ago

staff is inattentive. my husbands hand is a botched job at best! staff swarmed us and watched us like criminals and treated us both as such for asking that his wound be cleaned because of construction debris. filed a complaint and they found from the employees us to be at fault. I have videos of all incidents and recordings of all calls. this hospital does not put patient care first and they are rude when you try to address anything with them. my husband was upset his hand was left with debris inside for 3 hours. now we have... read more

Jim Boland's profile image
Jim Boland 
recommend  Recommended
5 years ago

My wife had day surgery on Friday. We both must say how wonderful she and I were treated by everyone but especially the nurses and staff at the day surgery unit. From the time we entered, being screened and temperature checked until we left we noted the professional attitudes. The safety checks made us feel very comfortable. 

Kylie Robinson's profile image
Kylie Robinson 
5 years ago

1 STAR-I am very unhappy with the overnight care of my mom from this hospital. While being kept quarantined to her hospital room and not allowed visitors, my mom was made to lie in her urine overnight. She currently has been diagnosed with Psneumonia which doesn’t help the matter. She tried calling and calling the nurses station and no one came. The next day they attached a urine catheter on her! Seriously? I am beyond pissed! My mom stated that today the doctor came in and questioned why she had a catheter on and had it tak... read more

Frequently asked questions about Baylor Scott & White Medical Center - McKinney

How is Baylor Scott & White Medical Center - McKinney rated?

Baylor Scott & White Medical Center - McKinney has a 3.6 star rating with 1,447 reviews. 

When is Baylor Scott & White Medical Center - McKinney open?

Baylor Scott & White Medical Center - McKinney is open now. It is open 24/7. 

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