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Baylor Scott & White Medical Center - McKinney
- Hospitals
- McKinney, TX
About this business
Baylor Scott & White Medical Center – McKinney is a full-service hospital serving patients in and around McKinney. Open 24 hours a day, every day, the specialists at the medical center provide care in the areas of allergy and immunology, ENT, back pain, imaging, cancer care, heart condition, dermatology, surgery, urology and wound care, to name a few.
Location details
at, 5252 W University Dr, Lake Forest Drive Highway 380, Lake Forest Dr, McKinney, TX, 75071, United States
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Do NOT recommend. Find a better hospital for your loved ones.
I had a relative go here with Covid symptoms and a temp of 102. They took her temp and they said it was 98.7, did not swab her for flu or Covid. Sent her home with Benedryl and Tylenol. My relative went to her PCP the next day and tested positive! Let me add she lives 30 mins away from any hospital and also had to drive an hour to her PCP. I’m so furious with this hospital for sending her home and not even caring enough to swab her for anything! Had something more serious had happened I’d be raising hell. Please do not go he... read more
Worst Medical care, both Doctor and nurses I have dealt with in my entire life!
Our PCP, Dr Ryan Tatum, has left and none of the other doctors are accepting new Medicare patients. Terrible how we are now being left without a PCP. Maybe I need to file an official complaint with the Texas Medical Board.
Business response:
We take the feedback of our patients seriously and would like the chance to learn more about these concerns, Richard. If you're interested in speaking with a hospital representative, please submit your information to us here, https://bit.ly/ContactUsBSWH.
RecommendedMy husband had a cardiac Catherine station today he was up and walking around feeling good bye 5 PM and is home now doing well. Thank you to all the nurses and doctor.
Business response:
We appreciate you taking the time to share your review, Jennifer! Your feedback is very important to us in our ongoing efforts to provide service of the highest quality to our patients and their family members.
Absolutely horrendous experience. I understand that they are busy, but they treated me with SO much disrespect. I was rushed in and out of there and in no better shape. I saw the doctor a total of maybe twenty seconds, in the waiting room, WITH OTHER PATIENTS SURROUNDING US. He NEVER looked at my ailment nor asked how I was doing. I repeatedly told them they had my name wrong, but they said they would just keep as is because it would have been too difficult to change. And then they proceeded to tell me, in front of the waiti... read more
Professional, caring and courteous staff! Works well during this awful Covid crisis. It’s close by too!
Business response:
Thank you for taking the time to share your experience with us, Charlotte! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated.
First visit - totally recommend. Second visit- no way. 3 north needs to learn how to treat elderly patients and their families during Covid. To allow a patient who is helpless to fend themselves and then fall and never inform the family is a travesty. Could not get information on condition. No one called me back. A patient who cannot speak and report should never be left without advocacy - Covid or not - this should be illegal.
Business response:
Hi Ali, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
Do not go here. nurses and staff are rude , unprofessional and uncaring .. Medical City is a much better hospital.
Frequently asked questions about Baylor Scott & White Medical Center - McKinney
How is Baylor Scott & White Medical Center - McKinney rated?
Baylor Scott & White Medical Center - McKinney has a 3.6 star rating with 1,447 reviews.
When is Baylor Scott & White Medical Center - McKinney open?
Baylor Scott & White Medical Center - McKinney is open now. It is open 24/7.
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