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Barbee's Freeway Ford Parts
- Auto Repair
- Denver, CO
About this business
Location details
5250 E Evans Ave, Denver, CO, 80222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedPurchased new truck on 12/31/2019 from Dustin. The experience was enjoyable. Dustin listened to my requests and asked only clarifying questions. I drove away that night with “ exactly “ the truck we had discussed. Since then I have had an electrical problem. Due to logistics my truck has been at two other dealerships for a total of 4 weeks with no resolution to my problem. I took the truck back to Dustin and described my problem with him. Dustin then teamed up with Nick in service Dept and formulated a plan to fix my truck. ... read more
My 2016 Ford Fiesta overheated, so I took it to Freeway Ford for maintenance. They drove it to Castle Rock and back and I received the typical "could not replicate the problem." Being an understanding customer, I took back my car without complaint. It overheated again shortly thereafter, so I brought it to Freeway Ford once again, this time in it's smoking hot state, unable to avoid the instrument cluster warning light this time. Fortunately, the problem was replicated so it could actually be serviced beyond code-checking th... read more
Not lying to customers and listening to what we say would be a good start .
We received a recall notice about our F-150’s brakes and the very next day the brakes went out. I called a dealership close by and was told no parts for months. I called Freeway Service and Otis told me that they would take care of me. They sure did. Otis found the part and made the repair. Picked her up this morning. Thanks Otis and Freeway Service!
One of the worst experiences I’ve had attempting to buy at a bigger dealership. I saw a 2011 Nissan Frontier that was a new listing in their site and immediately drove up to buy it. I encountered Shawn outside who told me the vehicle hadn’t arrived yet. I asked when they expected it, but he couldn’t give me any useful information other than it could show up in 5 minutes or 5 hours. He took my name and number and said he’d call when it showed up. I waited 5 hours. Nothing. My wife called the dealership and spoke to Shawn a se... read more
Business response:
Hi Eric, Thank you for the opportunity to respond. The Frontier that you reference was sent outside to perform additional work(since it was not a Ford product) and that contributed to not being able to give you good information on when it would get back to the store. Additionally-it was in perfect shape and highly desirable, and we disappointed at least 5 other customers that wanted to purchase it. Finally-we mispriced it(which we honored) which created the incredible demand. I am very sorry that we were unable to sell it to... read more
While the desk staff were certainly friendly, nothing else about my visit to Barbee's was pleasant. I took my Ford Fiesta 2016 in with a number of issues including a check engine light and a malfunctioning blue tooth system. I was charged $200 alone just for diagnostics. I sure wish I got paid that much to plug a car into a machine that tells me what's wrong with it. I was told my technician would be Nick. While I spoke to Nick on the phone, all my documents say Nathan. I don't know who worked on my car. For the blue tooth i... read more
Business response:
Hi Jessa, Thank you for the review. Since you declined all work, I did want to wish you good luck on getting it repaired.
Cody was great to work with and we ended up buying 2 cars from him. Highly recommend!
I had a great experience with Freeway Ford. I called ahead asking about a certain car on their website. Darius had the car pulled up front when I arrived and was very organized, professional and set up a delivery that made the entire process go smoothly and quickly. Thank you Darius and the entire team that helped with the delivery. I'm very happy with my purchase!
Business response:
Thank you for the great review Jen!
I hope you people don't treat your customers like you treat your prospective employees. You set an appointment and then call or email and sorry can't help you found somebody else to work with but thanks anyway. Thats what happened to my wife today. She was contacted and asked what day be good for her go in for an interview. My told them Friday would work. Then she gets an email saying sorry position has been filled we will no longer want to talk to you.. The least you could have when you co tasted her was told her the soo er... read more
Frequently asked questions about Barbee's Freeway Ford Parts
How is Barbee's Freeway Ford Parts rated?
Barbee's Freeway Ford Parts has a 3.7 star rating with 1,077 reviews.
When is Barbee's Freeway Ford Parts open?
Barbee's Freeway Ford Parts is closed now. It will open at 7:00 a.m.
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