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BantamWesson

4.4

About this business

Helping homeowners achieve greater comfort at a lower cost. Every room. Every system. Every season. 

Location details

165 Railroad Hill St, Waterbury, CT, 06708, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4673 reviews
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Mike C's profile image
Mike C 
a year ago

Absolutely an awful company, truly don’t even know where to begin. They installed a brand new HVAC unit in my house of August 2022, costing 9600$. In February 2023, when we had a very cold weekend in Connecticut, my brand new system not even six months old. Completely failed and stopped working. My house got down to 48° nearly causing a pipe to burst. They sent out their employee, Jim Ferroni. Jim came out and said that a secondary heat source should’ve been installed when they put my unit in and they made a mistake. He said... read more

Carole P.'s profile image
Carole P. 
2 years ago

This was the worst company, I have ever delt with! Total scam, Bait & Switch Salesman Greg would give me Business card, didnt have any he said?. I told him I needed cast iron pipe replace, I would do PVC pipe myself..I have done many. I was supose to be a evaluation not doing the work, I had more guys the next week for bids. His two guys barged into my house the next morning, the small guy Zak ran up stairs. I asked the big guy Nick why is he up stairs? He said he was evaluating, and then gave a creepy laugh. I run up stair ... read more

Karen P's profile image
Karen P 
2 years ago

Bantam Wesson delivered oil to my house despite a hold (do not deliver unless I call) placed. Now they want $6/gal when I was getting oil for much less. They acknowledged they made a mistake but still want their money. Bantam - come & take your unordered oil back!!! 

Ed T's profile image
Ed T 
2 years ago

Long time Bantam oil/gas customer. Today I was on hold for over thirty-five minutes with no pickup. Stay away from them. They’re great at sending out bills (even when somethings under warranty, we caught them and they reversed the charge) but useless when you attempt to reach them. An hour after I left a voice mail and still, no response. 

FRANCIS B's profile image
FRANCIS B 
2 years ago

I have been a customer for years at Bantam Wesson every year I pre buy this year no different except I pre buy at 2.429 and contract ends 4-30-22 and I have a balance of 900 dollars as of today well today 6-2-22 they deliver propane summer weather and put in 49.2 gallons and because contract ended and I have a balance they decided to charge me 5.079 per gallon or 249.89 what a rip off, they said I had to call to stop delivery I had in past years this is not the first time, I got ripped off legally what a company buyer beware... read more

cindy c's profile image
cindy c 
3 years ago

Al was very friendly and thorough. Took the time to explain things. Thank you 

Cory H's profile image
Cory H 
3 years ago

Al- arrived and was very professional the whole time. Very knowledgeable with our issue and went the extra mile to ensure it worked properly 

Mike G's profile image
Mike G 
3 years ago

Josh was awesome - knowledgeable and efficient. Would highly recommend to anyone for a home energy assessment. 

Terry H.'s profile image
Terry H. 
3 years ago

I reached out to this company to discuss a quote contract (I can provide the name of the sales person and her contact information) They did a credit check, which I agreed to but soon a after I received a better offer from another oil company. I NEVER received a contract from Bantam Wesson and I informed them that I was going with another company which I can prove through my email. I never signed a contract of any sort with this company. Astonishing, I just received an email this evening stating that I have a balance with Ban... read more

Business response:

Thank you for bringing this to our attention. We're glad you've discussed the situation with our customer service representative and that there is no balance due. If you have any further questions, please contact us at ************ or email ************************Thank you, 

Frequently asked questions about BantamWesson

How is BantamWesson rated?

BantamWesson has a 4.4 star rating with 673 reviews. 

When is BantamWesson open?

BantamWesson is closed now. It will open on Monday at 8:00 a.m. 

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