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Bank Midwest
- Banks
- Kansas City, MO
About this business
Location details
6249 Brookside Blvd, Kansas City, MO, 64113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They used to be great but since they now charge a fee they don't stand out in any way over the others. We have opened truly free checking accounts at another bank and are in the process of closing out these. We also have been with Bank Midwest for years. The smart thing to do would have been to grandfather the accounts in that were started long ago.
Nice aquisition of Peoples and subsequent monthly fee of 8 dollars which didnt exist previously. Furthermore cusyomer service feels the needs to explain all banks do this and its customary practice...far from the truth. Then upon transitioning everything to another account, depleting this one and requesting they close it I was informed i must come into a branch in person (after they closed the nearest one) and that the account will go negative due to their monthly service fee and sent to collections if not paid. Bank Midwest... read more
We are long time Bank Midwest customers. We are grateful for the personal service and how vigilantly they protect our identity and bank accounts. Just today they caught 3 fraudulent charges. They have caught them in the past also. None have ever gotten by them. Thank you, thank you!!
The slowest bank when it comes to getting a new card, my old bank would get me one the same day. App isn’t letting me log in and I called they couldn’t help me bc I didn’t know when the last deposit was and the EXACT amount. RIDICULOUS. It’s a shared account so I don’t always know, I could look on the app but can’t them to allow it on my phone. � Beyond disappointed with them.
Katrina Chapman at your 6th & Wakarusa branch in Lawrence Kansas did an excellent job! She answered all my questions about my online account, helped with my withdrawals and even offered me coffee or water. Top notch service!
We had the worst loan experience with the location on A Hwy in Liberty. Apparently they outsource so much of the work that they have no idea what and when things get done.
Working on closing my personal and business account with Bank Midwest. I don't keep much money in my business account and missed the letter about the service charge. Called and asked if there was a way to link the 2 accounts since my personal account is where I keep the funds. No help there. Moved the money left from the business to the personal account and told them to close the business account. They continue to charge the business account $5 a day. So now I have removed all the money from my personal account also. I've ha... read more
24 hour phone line to report fraud for starters. Less fees. Better customer service. I am constantly disappointed with this bank.
Frequently asked questions about Bank Midwest
How is Bank Midwest rated?
Bank Midwest has a 3.5 star rating with 176 reviews.
When is Bank Midwest open?
Bank Midwest is closed now. It will open tomorrow at 9:00 a.m.
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