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Banfield Pet Hospital

4.3

About this business

Location details

2024 Lombard Street, San Francisco, CA, 94123, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.3266 reviews
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C D.'s profile image
C D. 
12 years ago

The grooming manager from your facility refused to groom my 18 year old, blind and deaf Lhasa Aspo. She has been grooming at this facility for at least 10 years. How unfortunate it is that a new managers who has no knowledge and apparently no customer service skills can deny Petsmart's long standing and loyal customers. This dog has three slipped disks and severe arthritis in her hips. We medicate her daily to alleviate her pain. On her last visit in October 2012 she had yet to receive this medication - according to Brittany... read more

Julie e.'s profile image
Julie e. 
12 years ago

The office staff, nurse veterinarian and the veterinarians were all friendly and made sure I understood all of my options before I dropped off my dog and what my final payment could be. After I came to pick up my dog they made sure I understood the home care instructions as well as making sure my follow up appointment was convenient for me. 

BRENDA a.'s profile image
BRENDA a. 
12 years ago

I showed up right at closing time an the staff waited for me so I could get my dogs meds 

MELISSA a.'s profile image
MELISSA a. 
12 years ago

The whole staff was very friendly and helpful. Pet was comfortable with everyone. Cared for health of pet. 

AMY y.'s profile image
AMY y. 
12 years ago

We have been coming here for 5 years and we feel like family when we come in. Katie and Heather at the front desk always ask how we and our dog are doing. They genuinely care about all of us! The rest of the staff is great too, all of them make us feel very cared for and they have been willing to help work with us when money has been tight in the past. We wouldn't go anywhere else! 

Marcher A.'s profile image
Marcher A. 
12 years ago

Marina Pet Hospital has the most friendly staff who are dedicated to what is best for your dog. They not only take good care of your dog during appointments, but also care for them like they are their own when boarding. I highly recommend Dr. Kim. 

ANNA a.'s profile image
ANNA a. 
12 years ago

We called in for some medication that we had run out of. The staff accommodated us and filled the prescription even though they were extremely busy. Front desk staff was very friendly and knowledgable of the medications and follow up. 

VIRGINIA a.'s profile image
VIRGINIA a. 
12 years ago

Everyone was so ncie and helpful, the office was very clean- I didn't have to wait long at all either! Very nice and very professional. 

REBECCA a.'s profile image
REBECCA a. 
12 years ago

I have belonged to banfield for a number of years in Burlington, WA.My dog went in for her comprehensive exam/dental she has always had a plak issue and 1 molar was of concern they called and said it needed to come out as I expected. I had just lost my job of 41/2 years and I was denied unemployment I had no money. Jerimie the front desk who knows my dog on sight even when I just shop @ petsmart hooked me up with a credit card company. I had also lost my bank account so I had a $20.00 check return fee with corporate so this ... read more

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.3 star rating with 266 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 6:00 p.m. 

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