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Baltimore Gas and Electric Company serves more than 1 million business and residential electric customers and over 630,000 gas clients in central Maryland. The company offers a variety of poles and fixtures. It provides electric, natural gas, carbon monoxide and metering safety tips. Baltimore Gas and Electric Company also offers financial assistance services and online home energy calculators. The company provides services for new construction projects. Baltimore Gas and Electric Company is a part of Constellation Energy Gr... read more
110 W Fayette St, Ste 2, Baltimore, MD, 21201, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Been a customer of BGE since 2009. Just now 5/2018 received notice to pay 550.00 security deposit because my bill of 208 was late. Are you out of your minds? We own, not rent, have never had service disconnected due to non payment. We travel a lot for work so thus is why bill paid late sometimes. However we've always paid. I think these people rip you off and if there were another company I would switch in a heartbeat.
I was recently sent a letter by BGE regarding a request for a security deposit that I must pay because have been late paying my BGE. I have been a customer of BGE for years, and they have the audacity to create a new rule that if you have been late, you must pay a security deposit that you may or may not get back after a year it ridiculous. Never-mind the exacerbate amount that customers are already being charged, the fact that although I have submitted my payment late, my BGE has never been disconnected for non-payment. BGE... read more
I just received a notice from a collections agency for money I supposedly owe BG&E for a final payment for an apartment I moved out of FIVE YEARS AGO. I have the same phone number and email address now, as I did then. A forwarding address was left with the apartment complex. Not once prior to now, have I been contacted about this supposed bill. The representative said the notice of the final bill was supposedly emailed to me shortly after I moved out. I do not have access to emails from five years ago, so there is no way for... read more
As a BGE customer I am outraged as to have a payment due on July 1 and was paid on July 1 and then receive a turn off notice on July 8 because it wasn't processed until July 5 is unacceptable. Then after calling and placed on hold for more than 40 mins to be told that yes I see where you made the payment on the due date and the exact time it was made but because it was a Friday and a holiday weekend technically your payment was late. Now last time I check I had no control over what day or what weekend this bill fell on but I... read more
Business response:
A BGE representative contacted the customer on July 29, 2016 and discussed the concerns.
Baltimore Gas and Electric Company has a 1.5 star rating with 611 reviews.
Baltimore Gas and Electric Company is closed now. It will open tomorrow at 7:00 a.m.
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