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Balise Ford

4.5

About this business

If you're ready to hit the road behind the wheel of a brand new Ford, we invite you to visit our showroom for a test drive! Our team is proud to serve Springfield, Agawam, Holyoke and Chicopee area drivers and cannot wait to provide you with the exceptional buying experience that you deserve. The Balise Ford team looks forward to welcoming you in to our Wilbraham, MA showroom soon! Are you looking for a certified pre-owned or used Ford vehicles for sale near Springfield? Shop our large selection of used Ford trucks and SUVs ... read more

Location details

1979 Boston Rd, Wilbraham, MA, 01095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.52,227 reviews
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Victor Velázquez's profile image
Victor Velázquez 
8 years ago

My appointment was for 9:30 am. They offered me to give me a ride home which I found weird because I was there just to find out why the air bag light was on. To make the story short, it took them 5 hours to touch my car. They said that they had cars from the day before and my appointment at 9:30 am doesn't mean my car will be touch at that time. It's when they finish all the cars from the day before and all the cars from earlier that morning. So, what's the point of making appointments if you guys are over booking? I ended u... read more

Zoe Theocles's profile image
Zoe Theocles 
8 years ago

I was very lucky to work with Loryanna in purchasing a pre owned Ford Fusion. She worked with me in finding the right one and the purchasing process was done very quickly! Thank you Loryanna and everyone at Balise for making me feel very welcomed ! 

Joan Maloney's profile image
Joan Maloney 
8 years ago

awful service experience ever!!!!! 

Ashley Renee's profile image
Ashley Renee 
8 years ago

Mike tavaras was amazing! He knew all the questions we had and helped us find the perfect car! 

Janessa Lea Santana's profile image
Janessa Lea Santana 
8 years ago

The fastest loan approval ever! Although our credit wasn't perfect the Balise team made it happen! Within a day we drove out with our 2017 Ford Explorer sport! They work with us on the payments to make it affordable. My son was comfortable during the process playing on the computer and eating popcorn in their lounge area. The whole staff were awesome and always made us feel like family! 

Adam James's profile image
Adam James 
8 years ago
Jackie Coyle's profile image
Jackie Coyle 
8 years ago

Jeff and Jimmy were awesome! They helped me find exactly what I was looking for! 👍🏼👍🏼👍🏼👍🏼 

Benjamin Rathburn's profile image
Benjamin Rathburn 
8 years ago

My daughter was misled by salespeople and managers at this place. Very poor customer service when we called to talk with manager to make complaint. Her salesman actually started sending her text messages asking her on dates, when she wouldn't reply he would send more texts. Very unhappy​. I will never do business with Balise, beware. 

Jeff Barnes's profile image
Jeff Barnes 
8 years ago

I will be back . Jeff the salesman was outstanding. Great customer relations 

Frequently asked questions about Balise Ford

How is Balise Ford rated?

Balise Ford has a 4.5 star rating with 2,227 reviews. 

When is Balise Ford open?

Balise Ford is closed now. It will open on Monday at 9:00 a.m. 

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