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Balise Ford

4.5

About this business

If you're ready to hit the road behind the wheel of a brand new Ford, we invite you to visit our showroom for a test drive! Our team is proud to serve Springfield, Agawam, Holyoke and Chicopee area drivers and cannot wait to provide you with the exceptional buying experience that you deserve. The Balise Ford team looks forward to welcoming you in to our Wilbraham, MA showroom soon! Are you looking for a certified pre-owned or used Ford vehicles for sale near Springfield? Shop our large selection of used Ford trucks and SUVs ... read more

Location details

1979 Boston Rd, Wilbraham, MA, 01095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.52,227 reviews
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Dan Mackenzie's profile image
Dan Mackenzie 
8 years ago

Have had my recently purchased used truck in for service a couple times. Seem to get a Soso response from the advisors. Most recently I had the works package and asked them to check a tire I was having issues with. When I picked up the truck I asked if they had found anything with the tire. Received a questioning look from the advisor but was told they were all okay. Sure enough I awoke to go to work next day (4:00 Am) and the light was on again. I expect to receive my truck back and repaired. Being self employed and being v... read more

Jimmy Bailey's profile image
Jimmy Bailey 
8 years ago
Carol Chippy's profile image
Carol Chippy 
8 years ago

Customer service representative Sean was excellent 

Danielle Bousquet's profile image
Danielle Bousquet 
9 years ago

They helped me pick out a car that fit my lifestyle and my budget, without trying to oversell features and warranties I didn't need. They worked to get me into the new car fast when my old car broke down, and got me a better price on my trade in than I was expecting given its condition. 

Mike Desorcy's profile image
Mike Desorcy 
9 years ago

They are really down to earth people and they work with me to get the payment down where I can handle it! Everybody was so nice to me from owner of balise ford to Brad the sale rep! This is the 1st truck I've bought in 16 yrs and my 2nd ford truck! If I ever have to buy another truck; it will be from Balise Ford!!!! 

Gary Stahelski's profile image
Gary Stahelski 
9 years ago

Terrible service!!!! We are a company with 25 vehicles and purchase several every year and received the worst service we ever had with a Ford company. Told us to take it up with Ford about the repairs. Really!!!!! How bad is that!!!! They will never get any of our business!!!! maybe they should take a look at how many customers the service department is losing for them!!!! No one should be treated this way!!! 

Jennifer Martin Lawson's profile image
Jennifer Martin Lawson 
9 years ago

I just bought my third car from Balise Ford and couldn't be happier. Great job all around, from sales to service for more than 15 years! 

John Northman Bond's profile image
John Northman Bond 
9 years ago

Nothing but great experiences here. The staff is friendly and knowledgeable. between my wife and I we have purchased four vehicles here and have had zero issues. 

Lori LaMora Goodrich's profile image
Lori LaMora Goodrich 
9 years ago

Each time we've gone to Balise ford in wilbraham we've been greeted. By Greg & his friendly staff, showroom is always clean and inviting. Id like to give a BIG shout out to Dave Z.....for his wonderful service!! 

Frequently asked questions about Balise Ford

How is Balise Ford rated?

Balise Ford has a 4.5 star rating with 2,227 reviews. 

When is Balise Ford open?

Balise Ford is closed now. It will open tomorrow at 9:00 a.m. 

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