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Balise Ford

4.5

About this business

If you're ready to hit the road behind the wheel of a brand new Ford, we invite you to visit our showroom for a test drive! Our team is proud to serve Springfield, Agawam, Holyoke and Chicopee area drivers and cannot wait to provide you with the exceptional buying experience that you deserve. The Balise Ford team looks forward to welcoming you in to our Wilbraham, MA showroom soon! Are you looking for a certified pre-owned or used Ford vehicles for sale near Springfield? Shop our large selection of used Ford trucks and SUVs ... read more

Location details

1979 Boston Rd, Wilbraham, MA, 01095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.52,226 reviews
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Brian Miller's profile image
Brian Miller 
8 years ago

me and my wife went in to test drive 2013 ford edge we were directed to Michael Tavares who had no problem getting us the car that we saw on there site test drive was great Michael came with us to show us the best route the road with the most bumps so we could see how the car felt on a less then perfect road he ended up getting us in the car with a better rate then first discussed very happy with the sales team we had a great experience and will be returning for sure 

Rei Solivan's profile image
Rei Solivan 
8 years ago

Just got an oil change and tires rotated on my truck but I noticed after I left they rotated my tires the wrong way. Smh. This should be elementary. 

Jesper Saabye Maaløe's profile image
Jesper Saabye Maaløe 
8 years ago

Reason for 2 stars is only because of past performance. If should review after this last experience I would give 0 because they completely ripped us off by charging $110 for a simple oil change. It better be liquid gold for that kind of money. This is the 2 time they are pulling this off, there will not be a third time. 

Matthew Hall's profile image
Matthew Hall 
8 years ago

My memory came up today about from the beginning of the mess that was my experience with Ballise Ford of Wilbraham. You get what you pay for, they kept telling me the second key is in the mail, I had to go back about 4 times for then to fix some damage they did before I bought it. I've been told by the salesman, a sales manager, and 2 General Managers that they were going to make it right and nothing is right yet. Now I'm told it's been too long and there's no record that they were supposed to do anything. Proceed with cauti... read more

George Glass's profile image
George Glass 
8 years ago

I've been there twice for service work. Both times the service was excellent including a free shuttle to & from my house. I was impressed. 

Richard Allain's profile image
Richard Allain 
8 years ago

We we're looking to lease a vehicle we liked the escape nice vehicle took it for a ride and decided to buy it,Mike was great told us everything about the lease and the car,so we decided to buy it great exexperience enjoying the new ride.thanks again 

Donna Sayward's profile image
Donna Sayward 
8 years ago

I brought it in they did a diagnostic said everything ok Well it died again. Now have an appt for them to go through it again. Worst part I have to have it towed there 

Ronald Comi's profile image
Ronald Comi 
8 years ago

Just bought a used truck from balise ford and my salesmen jeff was off the hook great and friendly. Made me feel very comfortable and i was so happy with everyone at balise ford. I will spread the word guys thank you again and will be looking forward to buying my brand new lariat in the coming years. 

Jeremie Sypek's profile image
Jeremie Sypek 
8 years ago

Just bought a truck from them..... I must say the Sales and Finance staff were very professional and accommodating. I would recommend them to anyone. 

Frequently asked questions about Balise Ford

How is Balise Ford rated?

Balise Ford has a 4.5 star rating with 2,226 reviews. 

When is Balise Ford open?

Balise Ford is open now. It will close at 6:00 p.m.  

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