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Balise Chevy Buick Gmc

4.3

About this business

Located in Springfield, Mass., Balise Chevrolet is a part of Balise, which was founded in 1929 by Paul E. Balise. The automobile dealership provides a range of new and pre-owned vehicles from Chevrolet. Its Chevrolet models include the Avalanche, Aveo, Cobalt, Colorado, Monte Carlo, Equinox and Uplander. The dealership's financial services include online credit applications, payment estimators and leasing programs. Its service department has certified technicians that provide service repair and maintenance services. It also ... read more

Location details

440 Hall of Fame Ave, Springfield, MA, 01105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.31,779 reviews
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Michelle Hennessey-Hogan's profile image
Michelle Hennessey-Hogan 
8 years ago

The person who did my oil change forgot to put the air filter back on . So when I was driving my car it was making a loud noise that wasn't there before . My husband looked under the hood and found the cover off , he put it back on and it was fine. I called service got answering machine to let them know but yet to hear back. 

Business response:

Michelle, thank you for coming in today to meet with our Service Director, Steve Burke. We are happy that we were able to make things right with you and earn back your business. We look forward to working with you again soon! Safe travels. 

Robert Deterlizzi's profile image
Robert Deterlizzi 
8 years ago

Business response:

Robert, thank you for the 5-star review! 

John P Valois Jr's profile image
John P Valois Jr 
8 years ago

was there for a oil change, was not to busy was out in a reasonable time 

Business response:

John, thank you for the feedback. We are glad to hear that our service department met all of your needs and expectations! 

Gail Bergeron's profile image
Gail Bergeron 
8 years ago

I like their service and Gary Provencher goes beyond and today is my birthday yippee 

Business response:

Gail, thanks for the great feedback! We are so happy to hear that Gary and the rest of our service department meet all of your needs and expectations. Happy Belated Birthday! We look forward to seeing you again soon! :) 

Jennifer Cerrone's profile image
Jennifer Cerrone 
8 years ago

I came to Balise yesterday when my car broke down. I was so nervous because I live out of state. They were so wonderful to me and had me back on the road in a hour or so. Great customer service 

Business response:

Jennifer, thanks for the great feedback! We are happy to hear that our service team got you back on the road quickly! Safe travels! 

Sue Cupero's profile image
Sue Cupero 
8 years ago

Bought a Buick Envision today from Gary Provencher. Best car buying experience ever. Whole team at Balise Buick treated me great. Would highly recommend this dealership. 

Business response:

Sue, thanks for the wonderful feedback! We are happy to hear that Gary provided a stress-free car buying experience for you! Enjoy your new Envision! 

Shawn Droney's profile image
Shawn Droney 
8 years ago

Been coming here for 13 years, always great service. 

Business response:

Shawn, thanks for being a loyal Balise Chevrolet Buick GMC customer! 

Casey Fassett's profile image
Casey Fassett 
8 years ago

After talking via email with Nyarih for a few days I became very interested a car. She then stopped responding to my emails so I called twice and left two messages that were never returned. I called two days later and talked to Nyarih and she assured me the car was still available. I drove two hours to the dealership only to find the car had been sold three hours ago.. So yes the car was sold before I even left my home to come see it. The manager apologized and I left disappointed. The next day I was contacted via email by N... read more

David Courchesne's profile image
David Courchesne 
8 years ago

Business response:

David, we are very disappointed to hear that you found our service to be below your standards. We are going to make sure your note gets to the General Manager as we take customer feedback very seriously. 

Frequently asked questions about Balise Chevy Buick Gmc

How is Balise Chevy Buick Gmc rated?

Balise Chevy Buick Gmc has a 4.3 star rating with 1,779 reviews. 

When is Balise Chevy Buick Gmc open?

Balise Chevy Buick Gmc is closed now. It will open at 9:00 a.m. 

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