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BalGas
- Propane
- Naples, FL
About this business
Choose BalGas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
3506 Prospect Ave, Naples, FL, 34104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To big for their britches. Customer service very poor. I would stay with your local smaller company
The very worst service I have ever dealt with. The people on the phone are nice but the follow up and delivery are non existent. 6 weeks to get a delivery, and I had to go to the terminal and talk to a driver to get it delivered. He was angry too, the communication between ordering and delivery just did not work. The driver was great and delivered my propane the same day I spoke with him from 25 miles away. He said they do not get the information for orders. I just spent 35 minutes on hold. Worst service ever by a gas compan... read more
Stay away.. they charged our card and did not come out. Every time we call they put us on hold and leave us there. After telling us they would provide a refund they started sending bills for fake services....using the $1k they initially charged and running down our balance !!!!!!!!!! Total Crooks!
******** *******, now Ameri gas, seems to have serious issues with doing what they say they will do, delivering when THEY schedule, and being a customer oriented company in general. Go somewheres else!
This company is charging astronomical prices for its product and services. If your a customer who is unable to have “autopay” your subjected to being surprisingly caught with empty propane tanks in the middle of winter. And if your like me and have to juggle your bills you will be forced to pay up front for any delivery even in the coldest stretch of winter in NH. You’ll be caught having to have emergency deliveries and be charged the fee for the propane plus an emergency delivery fee of $300! When you deal with their custom... read more
All reviews are the same as I’m experiencing. Really upsets me that there is a company that does not care about it’s customers and will actually allow people to live without a heat source for as long as many have. Honesty and integrity do not exist and it’s very disheartening. I will be going with another company but I want my propane that I paid good money delivered
Horrible company, they don't deserve 1 star, I have multiple complaints over the past 5 years, can't wait to get to get rid of them. Almost impossible to get them on the phone or by email, pay for automatic fill yet they miss deliveries, when you run out it takes them DAYS to deliver. They keep making us move the tank and other changes, although we paid them to inspect the tank and they approved everything. Refuse to tell me what steps should be taken to terminate service. They've had class action lawsuits with more on the w... read more
Avoid! I paid for fuel weeks ago. I now have no heat. It's 12 degrees outside I have small children. I called and they routed me. Then did not show. Called again, not even on a route and after calling for the 9th time I am supposed to have delivery in 3 more days. Run from this company as fast as you can. They are aweful. I seriously doubt I will be getting my delivery!
They lie when every you call to get an update on delivery. I have waited almost two weeks now to receive my delivery. I have been promised a deliver on three occasions. I have now less than 5 % left it is 27 outside and no delivery. I pay my bill on time. You charge a high rate for propane and charge an additional charge each year for auto refill guaranteed not to run out. The tank residue will clog up my furnace injector has it has in the past when you didn't come in time and I had to pay to have it replaced. They have the ... read more
Frequently asked questions about BalGas
How is BalGas rated?
BalGas has a 1.7 star rating with 808 reviews.
When is BalGas open?
BalGas is closed now. It will open tomorrow at 8:00 a.m.
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