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BalGas
- Propane
- Naples, FL
About this business
Choose BalGas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
3506 Prospect Ave, Naples, FL, 34104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I read all of the reviews about Amerigas and thought they must be exaggerations. To be honest, I did not have a choice: we bought a house in December in MI, and inherited the Amerigas buried tank - and service- that came with it. From the start, I couldn't even reach Amerigas to transfer the account from the prior home owners. I spent several hours on hold. The home owners recommended we call a local sales line, that we might have more luck that way. We did, and I set up my account on December 14th, with an intro rate of $0.... read more
One of the worst companies I've ever dealt with. They have NO customer service. They do not answer the phone. They do not respond to electronic mail on their site (which they push and say is their preferrred way of communicating. There is no physical address either. No way to get one's needs met. My house sale was blocked bc I could not reach this company. My move out of state was also blocked. This company should be put out of business, particularly since ppl rely upon them in emergencies . OUTRAGEOUS and totally unrelated ... read more
I am currently on auto fill and was pending an order for over 2 months. I was forced out of propane and was told sorry for your luck. Then was charged over $900 for a single fill. This company is breaching contracts and does not care. Also will not answer the phones or reply to emails.
Zero stars I cannot understand how they stay in business! I ordered, as a new customer, to fill a rented tank on Dec 21st in a new home and said they would be out in 7-10 days, no show! called as many as 7 times in a 6 week period, spent hours on hold, and just was promised it would be here same day or tomorrow at latest, still NEVER came! Finally cancelled on Feb 4th and went with a Local company ******* ***and they were out same day, delivered a new tank and filled it same day. Now can't get Amerigas to pick up their tank,... read more
What a terrible company. I live in the mountains of western North Carolina. You see, our natural gas tank is ... in the ground. Our natural gas is supplied by Amerigas. ( Or supposed to be. ) No other company could, or would put gas in it. ( Not allowed, I guess. ) My mother called on a Monday at around 9:30 am, and asked to have an emergency delivery. She paid $300.00 to ensure that she would get the emergency delivery. They said it would be 24 hours. Well, Thursday at around noon ... we finally got the delivery that we sho... read more
WORST CUSTOMER SERVICE I HAVE EVER HAD TO DEAL WITH!
This company has no idea as to how bad their service turns out to be. Lengthy waits to talk with customer service who are plesant enough but can,t seem to really help. They just put notes with the file, sent a message to the local office and then hope for the best. Ran out of propane in Jan and had to call for for an emergecy delivery at 5 am. Am again waiting for a delivery while tank is on 10 percent. Was now told i was on a tentative delivery for tommorrow. I have nothing positive to say about this organization. You are s... read more
This company is crap. We spent HOURS and put in over a HUNDRED tickets to get someone to fill starting NOV 09 2020 till NOV 30 to finally get an answer that i had to fix my propane tank. I fixed it Dec 10th and it took till DEC 30th TO GET ANYONE TO COME VERIFY IT WAS FIXED! through that time i had to use electric heaters so my heat bill skyrocketed to $500! Even the technician that came and did the leak test said that I shouldn't have to pay for the propane but of course when i finally get my fill Jan 15 2021 I have to pay ... read more
This is the worst company to deal with in any category. No customer service at all regardless. You cannot find a way to talk to them at all not matter what. I ordered a delivery on 2/8/2021 to cope with the winter ice rain and storm. We were scared to run out of propane and fell into the situation of power outage. They projected a delivery 2/10 to 2/23. Today is the last day and we longed delivery is still not here at the time of business closing. The winter storm is over and sunshine now. They still did not deliver on the l... read more
Frequently asked questions about BalGas
How is BalGas rated?
BalGas has a 1.7 star rating with 808 reviews.
When is BalGas open?
BalGas is closed now. It will open tomorrow at 8:00 a.m.
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