Avis Car Hire - Birmingham Airport

Oliver Aikman-Nordon 

on Google

4 days ago

Smooth car hire experience with the cheapest of options being luxury. Highly professional and understanding would go to them again next holiday! 

Quentin Villeger 

on Google

a week ago

After spending more than 9000€ in car rentals with AVIS, they can't get me someone on the line in less than 30 min (that's what they announced, and it's been 15 min already). While waiting I'm simply going to leave 1-star reviews on all their rentals agency to keep myself sane, because the music with an interrupting message every 30s is so bad 

Leonie Tovell 

on Google

2 weeks ago

Awful, do not use. Very nice people when you rent a the car, but on returning it the 'game' seems to be to over charge you for minor damage. We had £283.35 deducted from our card, for a 3cm wheel scratch, discovered after we dropped it off? This was more than the cost of 5 days rental. We have no idea if it was on the car when we picked it up as foolishly we only filmed the paintwork. Particularly incompetent is Customer Service, who do not pick up phone calls or reply to emails. 

Susan Barnhes 

on Google

3 weeks ago

After a horrible mixup at Enterprise, my husband and I walked over to Avis in the hopes we could pick up a car on short notice for a long term rent. The young man we met (Masood) was fantastic with us. Not only did he manage to help us secure a car for a good price, he also took extra time to help us get our payment back for the wasted trip at Enterprise. We were in and out very quickly and the overall environment at Avis seemed very friendly. Staff laughing and making conversation with us - it was lovely to see and I would ... read more

Palmy 

on Google

3 weeks ago

Took us an hour to get the car sorted. We had an infant with us which we disclosed and was given a car seat not suitable for an infant, so we packed blankets around their head as we had zero alternatives. Car was banged up so was a bit anxious on the return of the car. Seeing reviews where people are getting top sec cars last minute, and we had booked well in advance so wondered why we got a beat up car. We asked for a mid range SUV and got Nissan Moka with a boot which barely ha enough room to fit a buggy and our suitcases.... read more