Avalon Bay Communities Inc

Lee C 

on BBB

a year ago

2) If you move here, expect to see rain drenched mattresses, furniture and assorted belongings laid out all across the street and sidewalk in front of the development for weeks at a time. Why? Because this place evicts tenants left and right... all while half the apartments in the development sit vacant and they refuse to make remotely fair renewal offers to current residents. 3) If you are a long term renter, DO NOT MOVE HERE. New residents are quoted at reasonable prices when they move in, while current residents are hiked... read more

Darron M 

on BBB

a year ago

This company is terrible with client services this month my father passed away and as a person that has lived here for 10 years and dealt with their increasingly rude service I tried to make a payment today since of course I had to use money to deal with personal matters and knew that I would get paid later so just pay the late fee. Now they are trying to bs and refuse to accept online or partial payments because they would rather try to evict over paying rent 10 days late. This place has been going downhill fast and they ho... read more

Zaya E 

on BBB

a year ago

As other customers have warned, it is strongly advised to stay away from this company's properties. We had the unfortunate experience of living in Avalon at Arlington Square in Arlington, VA. The office staff is severely underqualified for their positions in management. They fail to respond to emails or phone calls, and even when approached in person for assistance, their staff lacks the knowledge to answer basic questions or the manager is always conveniently unavailable due to meetings. We are currently pursuing legal acti... read more

ALAN R 

on BBB

a year ago

On behalf of Ryan R*****- This community plays the frugal game and not up to par with the surrounding buildings and unfortunately, in my case not up to par with the customer. To say it lightly, I believe they have there head up in there a$$e$ more concerned about collecting the rent than anything else. The handyman crews that come to the location are inexperienced technicians. They come, diagnosis the situation and not show up or don't do the work properly. The appliances that I experienced were old and not replaced. I had t... read more

Tracy H 

on BBB

a year ago

We love living at eaves Lake Forest. Our maintenance gives attention to detail! All of the staff show support for each other and work as a team. We are blessed to call this place our home ?? 

william p 

on BBB

a year ago

had a water flood and the avalon yonkers did not respond as we thought they would. Poor communication. unable to stay in our apartment. no water no lights yet they expected us to stay. spend over 2 weeks in hotels and the refuse to reimburse us or give us credit. this place is a joke. everyone does what they want. cars get stolen A LOT ! the Pool is overcrowded with ppl that don't live in the community. management is joke. everyone is smoking in the building that is "smokefree" dog peeing in the elevator. packages getting st... read more

Ray S 

on BBB

a year ago

Absolutely terrible! I was in the process of applying to one of their apartments in Los Angeles two months ago. I didn’t finish the application because I had already found another apartment. I didn’t finish the paperwork but I received an email that said that I would need to pay $150 for the application fee and an additional $500 for reservation charge. Never was I informed throughout the process that I would pay this balance! I didn’t even complete or submit the application and they threatened me that if I didn’t pay the re... read more

Micah E 

on BBB

a year ago

This company will not not hiring African Americans in the porter and maintenance positions in the LA area I've applied and had interview with 3 different managers one interview on zoom and two interviews on the Same day different locations.When I had my inperson interview there maintenance manager Carlos had me wait 40 mins while he walks around just without the care that I was there for a job position I'm pretty qualified for an the first thing he said he preferred too hiring people with no experience then he sent me too me... read more

Natalie L 

on BBB

a year ago

Horrible! Run as far away from this company as you can. First, the utilities. I paid all my bills billed to me and then a month after move out, I was charged for a full month of utilities again. When I inquired about the charge, I was told it was related to pre move out. I tried to verify this, because I was certain this was not the case and the lady on the phone told me "I don't mind to be looking stuff up" and that she could explain everything. Rude. I told her I wanted statements. I was only emailed the last 2 months. I w... read more