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Autumn Run Apartments

3.3

About this business

Indoor/Outdoor Pool, Near Shopping, Restaurants & Entertainment, Racquetball Court, 24 Hour Fitness Club, Pet Friendly, School District 204, Vaulted Ceilings In Some Floor Plans, Outstanding Lake Views, Fireplaces Available, Free Golf Passes, Wireless Business Center, 0.5 Mile From Illinois Prairie Path 

Location details

1627 Country Lakes Dr, IL, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.3170 reviews
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Jody A.'s profile image
7 years ago

HORRIBLE, AWFUL, RUN FROM AUTUMN RUN!!! My Experience at Autumn Run: After my fiancé and I had finished our tour at Autumn Run Apartments in Naperville, we thought we were getting a good deal. However, red flags started from the very moment after we filled out the application and didn’t end as we are currently living this nightmare. Prior To Moving In The employee that no longer works there, repeatedly gave us unguided information during the entire process from when our paperwork was sent to the corporate office to signing t... read more

Elizabeth M.'s profile image
Elizabeth M. 
7 years ago

Autumn Run AWAY!! **Please read before renting** I can only imagine that positive reviews are being left by Sierra Realty & Management (Autumn Run's company) and not real tenants. THIS IS NOT A GREAT PLACE TO LIVE! Rent statements are incorrect every month and have been for at least a year. You never know what to pay or what fees are being assessed against you until it's too late. You're then left fighting with management over late fees & penalties that never belonged to you. There are also fees now to process rent payments ... read more

G L.'s profile image
8 years ago

A wonderful apartment complex! I have resided at Autumn Run Apartments for a few years, and I am very pleased with my decision to stay here. Foremost, the Autumn Run staff members are fantastic individuals who are very friendly, kind, and supportive. They are always available to support and assist you with any inquiries about the maintenance, rent, etc. Both staff members are wonderful individuals! Overall, the apartment complex has been very well maintained by the maintenance staff. I have not had any issues while residing ... read more

Jimmy E.'s profile image
Jimmy E. 
8 years ago

Be Prepared to fight for your Security Deposit The living spaces are decent however, I agree with other reviews that speak of the administration. You're pretty much on your own once you move in as far as getting anything fixed. And the tennis court is completely unusable with no nets. Also, after leaving 45 days past still with no return of my security deposit. Had to call over and over just to talk to anyone to get them to do anything. Still, haven't received it after 51 days and waiting. Enter at your own risk.. 

Regina R.'s profile image
Regina R. 
8 years ago

I truly love living here I love living here and I'm actually kind of surprised about the other reviews. Ive been at Autumn Run 6 months and honestly I've been very happy with it. It's quiet, the other tenants are respectful and polite. I don't see the folks in my building much. Very dog friendly community and doggie bags offered at every dumpster. Most people clean up after their pets. I liked my apt because the ceilings were high, I loved the natural light from the skylights and I liked not having a box shaped apt. THe indo... read more

Zach A.'s profile image
8 years ago

Terrible Administration The office workers at Autumn Run treat the tenants terribly. They do not answer calls to the office, it takes them a few asks to put in a work order, they are hardly in the office during the posted hours, and they are not friendly to tenants at all. In addition to all of this, they tried to keep my security deposit from me when I moved out when there was no damage to the apartment. They are also very unorganized when it comes to billing tenants for rent (they threatened to evict me twice because of "l... read more

Jenny O.'s profile image
Jenny O. 
9 years ago

Choose carefully The office manager on site sits in the office with his unleashed nor muzzled pitbull. Very LAX ATTITUDE towards everything. My neighbor was assaulted by the neighbor upstairs and that particular neighbor has had police presence here more than once and they have not been evicted. We all walk on eggshells(3 units) because of one neighbor that this management company won't take care of. 

Bryan w.'s profile image
Bryan w. 
9 years ago

Autumn run I love this apartment. Recently staff was changed to new management. But they are still kind and helpful. Grass is always mowed. And they have a tennis, racquetball, and volleyball court for you to use. Also a gym and indoor and outdoor pool. Indoor hottubs the best. Right now they are fixing the roofs before winter. I feel like they are always on top of everything. One thing I dislike is the parking in front of my building. If your not home in time your most likely not going to get a close enough to spot. But all... read more

Frequently asked questions about Autumn Run Apartments

How is Autumn Run Apartments rated?

Autumn Run Apartments has a 3.3 star rating with 170 reviews. 

When is Autumn Run Apartments open?

Autumn Run Apartments is open now. It will close at 7:00 p.m.  

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