This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
AutoNation Volkswagen Mall of Georgia
- Used Car Dealers
- Buford, GA
About this business
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Ge... read more
Location details
3711 Buford Dr, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedAndres is the best. From the get-go I had a pleasant experience at this dealer. Andres, the E-Com Sales Associate, helped me tremendously with my 2021 Atlas 2.0 S 4motion purchase. He is patient and knowledgeable, he responded to every question that I had. I am very pleased with the shopping experience at VW Auto Nation Mall of GA. I had my own financing however Jocelyn, the Finance Director, explained a few things that helped me decide which was the best loan for me to use. Aaron D., the USM, did a great job appraising my t... read more
Business response:
Raul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Wonderful customer service experience. Tires replaced, alignment and balancing. Very professional and prompt service. Excellent price. Very pleased!
Business response:
We appreciate you taking the time to leave us a response, Carol! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
These guys are a total rip off for oil change and tire rotations. Save yourself half the money and go somewhere else
Business response:
Thank you, Jody, for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (678) 807-4171 to discuss what we can do to help.
Jaymin and Jocelyn worked so hard to get me into my car and I am so excited about it! I needed out of my Corolla because it was so incredibly small. They listened to me and fought hard to get me into my Tiguan. I know it wasn't an easy process but I could not be happier with how well they did! My first Volkswagen and I am obsessed.
Business response:
Shannon, thank you for your kind review; we are happy to pass along your comments to Jaymin and Jocelyn! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good luck trying to get ANYONE at this dealship to answer the phone! I have called multiple times today and can't get an answer on a simple problem! Do not buy from this dealership! They are the worst!
Business response:
Bianca, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Beyond horrible experience after buying our new vehicle. Communication is NOT this dealership's strong suit to say the very very least! Tried reaching out to finance over 20 times with no call back. Makes me regret even giving them my business. Which is sad because the salesperson was super sweet!
Business response:
Hi Kimberly, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Mall of Georgia take our reviews very seriously. Please call our General Manager at (678) 807-4171 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Bought a brand new 2021 R line Atlas back in June, had issues with the SUVs sun roof where I cannot even open it, a water leak where water is coming in my back window, seat belts that cannot adjust, seat levers that we’re missing, and the R line Badges on the side of the car are falling off. We’ve had these issues since day one and now cannot even get a call back from the service department. I would not suggest buying a car from this dealership unless you plan to take somewhere else for service.
Business response:
Hi Chris, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Mall of Georgia take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (678) 807-4171. We hope to hear from you.
Had the best car buying experience of any car dealership and I have bought a lot of cars!! They were personable and worked hard to get me the beat deal!!
Business response:
We are pleased to hear you had such a positive experience with us, Sarah! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The service is really good
Business response:
Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.
Frequently asked questions about AutoNation Volkswagen Mall of Georgia
How is AutoNation Volkswagen Mall of Georgia rated?
AutoNation Volkswagen Mall of Georgia has a 4.3 star rating with 4,461 reviews.
When is AutoNation Volkswagen Mall of Georgia open?
AutoNation Volkswagen Mall of Georgia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com