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AutoNation Volkswagen Mall of Georgia

4.3

About this business

If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Ge... read more

Location details

3711 Buford Dr, Buford, GA, 30519, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.34,461 reviews
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Kerry Bridges's profile image
Kerry Bridges 
recommend  Recommended
4 years ago

Great buying experience and they stood behind all commitments made after closing the sale! Great job EJ Nolan & team! 

Business response:

Kerry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Volkswagen Mall of Georgia. If you have any further questions, please give us a call. We're always happy to help! 

Evan Lesser's profile image
Evan Lesser 
recommend  Recommended
4 years ago

Great regular servicing on my 2018 Atlas. Honestly, with the amount of people going in and out all day, I don’t know how they can keep such a positive and friendly demeanor from morning to night. I surely would struggle to do so. Nice folks, solid service, and fair pricing. Bought two cars from them and would easily buy a third when that time comes. 

Business response:

Evan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Patricia Smith's profile image
Patricia Smith 
recommend  Recommended
4 years ago

The Service Department is great! They are always very helpful to me 

Business response:

Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Mall of Georgia! If you ever need help, just give us a call. Happy motoring! 

Christopher Urban's profile image
Christopher Urban 
4 years ago

Purchased 3 cars from there. UPDATE 11/30/2020: Service Dept continues to be the Achilles heal of this dealership. I brought in one of my classic VW’s to be worked on. Found it on social media disclosing the work I was having done on it yet when I got it back, problem wasn’t resolved. I spoke with Matt Williams (Dir of Service) and we’ve decided to part ways. They can’t address and SOLVE issues for the life of them! UPDATE 10/2019: Since my last review, we purchased another Jetta from them from Seth. Great team in sales and ... read more

Antonio L Fuller's profile image
Antonio L Fuller 
4 years ago

I had a 930 appointment today for them to change the water they put in it before I bought it to antifreeze. it's now 510 I just got my truck back and it's still full of water. I hate I bought a vehicle from there. I've never had worse service in my life. straight in the door one of the reps wanted to argue with me about a vehicle he doesn't own or help pay for. so now after 7 hrs I still have to take my vehicle to someone else because they refuse to fix the issue. I wouldn't recommend autonation to my worse enemy 

Business response:

Thanks Antonio, for leaving us this response. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (678) 807-4171 -- we hope to hear from you soon. 

Michael T. Young's profile image
Michael T. Young 
recommend  Recommended
4 years ago

Minimal brakes needed replacing for about 6 months and an urgent ball joint stripped out and making driving a loosy-goosey thing was diagnosed and shown to me in the garage by an amazing technician! Other items needed but I decided on the necessary for the budget and these no-pressure people here made it easy and simple! Simply the BEST team to work with and communicate with! Suspension and brakes are restored on my 2009 GTI MK5 that I bought here a few years ago. I really appreciate this team! Get it done right by the good ... read more

Brittany Crabb Ledford's profile image
Brittany Crabb Ledford 
4 years ago

I continue to receive emails asking me to “review” AutoNation VW and I would love to give a positive review but can’t. We are still missing a head rest, floor mats and a key that we were promised they would mail to us 3 weeks ago. No one seems to be able to help and the salesman won’t return phone calls or texts. 

Business response:

Hi Brittany, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (678) 807-4171 to discuss what we can do to help. 

Dennis Walczak Sr.'s profile image
Dennis Walczak Sr. 
recommend  Recommended
4 years ago

We purchased a Volkswagen Atlas yesterday at AutoNation and it was a most enjoyable experience. Our sales team consisted of EdwardNolan and Aaron Dunford. Edward was our main sales representative and Aaron filled in because we arrived earlier than expected. We purchased many cars over the years and I must say Edward was extremely knowledgeable of the VW products. I never experienced a sales person that knew the product in detail and took the time to explain the technology involved. He not only took time with me but did a com... read more

Lance Bugg's profile image
Lance Bugg 
recommend  Recommended
4 years ago

Great customer service, our salesman ej was perfect, and finance manager was awesome, beautiful showroom truly wonderful experience all around will definitely come back! 

Business response:

Lance, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future. 

Frequently asked questions about AutoNation Volkswagen Mall of Georgia

How is AutoNation Volkswagen Mall of Georgia rated?

AutoNation Volkswagen Mall of Georgia has a 4.3 star rating with 4,461 reviews. 

When is AutoNation Volkswagen Mall of Georgia open?

AutoNation Volkswagen Mall of Georgia is closed now. It will open at 9:00 a.m. 

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