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AutoNation Ford Panama City

4.5

About this business

Location details

730 15th St, Panama City, FL, 32401, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.55,917 reviews
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Kathryn Holmead Moore's profile image
Kathryn Holmead Moore 
recommend  Recommended
7 years ago

Our service person Scott was friendly and professional. He made me feel I knew what to expect. When the job was done he was able to explain the details and the job quote was a little less than expected. I would highly recommend this service department and plan to come back 

Arlene Mathews's profile image
Arlene Mathews 
recommend  Recommended
7 years ago

I took my Focus in for two recall repairs, had wiper blades replaced, oil change and routine check of battery, tires etc. Everything was completed as requested. I am handicapped and received exceptional service and assistance both in dropping off the car and picking it up. Unprecedented treatment! 

Michael W. Smith's profile image
Michael W. Smith 
recommend  Recommended
7 years ago

Exceptional help in finding the perfect F-150 by the sales department. Jackson Niolet and Mike Wood went above and beyond my expectations to locate a F-150 4X4 that fit my requirements and my budget. There are so may different models and trims but Jackson explained them all like he personally built them. Very knowledgeable and trustworthy dealership. I highly recommend anyone looking to buy a vehicle to stop in AutoNation Ford in Panama City and let Jackson find you a vehicle that fits you and your family's needs. 

Business response:

Congratulations on your new F-150! We're happy to hear Jackson was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Panama City 

Susan Kriebel's profile image
Susan Kriebel 
recommend  Recommended
7 years ago

Staff is very friendly and service is expedient. Service is high quality. 

Kelley Atkerson's profile image
Kelley Atkerson 
7 years ago

Sharing my disappointment with the total lack of service I received at Autonation Ford Panama City today. I entered the service bay tent where I expected to be greeted by a service advisor. There were employees walking to and from the service trailer but no one approached my vehicle. Unfortunately, after about 15 minutes passed I decided they must be too busy to assist customers so I left. This experience was disappointing as I’ve been a loyal customer to this dealership that I’ve trusted for years. 

Business response:

Kelley, it's upsetting to hear that you did not receive the top-notch customer service we strive to provide. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (866) 827-1984 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. 

Oren Nichols's profile image
Oren Nichols 
recommend  Recommended
7 years ago

John Maoela was very professional in his approach. My car was repaired promptly and I did not feel gouged. They are 5 star with me. 

Sabrina Smith's profile image
Sabrina Smith 
recommend  Recommended
7 years ago

Came in with my F-350 Diesel for an oil and fuel filter change they said it would probably take a couple hours since they were backed up due to hurricane Michael. Which was understandable. We had someone pick us up and within a couple hours they called us and said they were finished and we could come pick up our Truck. The staff there are very friendly and kind. A++ 

Garry R. Ferdinand's profile image
Garry R. Ferdinand 
recommend  Recommended
7 years ago

For all your automobiles service I highly recommend Auto Ford 

Susan Weber's profile image
Susan Weber 
recommend  Recommended
7 years ago

we are snow birds from Illinois and had trouble with our Ford Fusion so I called Auto Nation and they got me right in for an appointment. Shuttled me back and forth from our condo for free, fixed the car and since it was under warranty, NO charge. Sean was so polite, helpful and explained everything that was done to car. Shuttle driver was friendly and made me feel comfortable. Cashier was helpful explaining new warranty on battery. Over all the service was friendly and knowledgeable. Thank you for great job! Susan Weber 

Business response:

We are ecstatic with your strong recommendation of our location, Susan. If you ever need help, just give us a call. Happy motoring! 

Frequently asked questions about AutoNation Ford Panama City

How is AutoNation Ford Panama City rated?

AutoNation Ford Panama City has a 4.5 star rating with 5,917 reviews. 

When is AutoNation Ford Panama City open?

AutoNation Ford Panama City is closed now. It will open tomorrow at 8:30 a.m. 

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