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Auto Glass Shop

2.3

About this business

Location details

3230 E Broadway Rd C130, #30, Phoenix, AZ, 85040, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
2.3111 reviews
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Sue L.'s profile image
14 years ago

Review I'm writing in response to Rick D's review. I am a manager at Auto Glass Shop and would like to speak to you in regards with your problems you faced with our company. I will be happy to step in to figure out where we went wrong. I checked in our system and the last "Rick D" we billed an insurance company for was back in May of 2010 was this you or is this one of our competitors? Please call me at 480-385-2502 and ask for Sue. 

Rick D.'s profile image
14 years ago

Totally Botched Job They completely botched the windshield job. They lost pieces of the trim at the top and bottom on both sides of the vehicle. Repeated calls didn't get me anywhere. They claimed to be ordering the parts and now they won't return my calls or emails. They even billed my insurance an OUTRAGEOUS price! I have called my insurance company to have a chat with them and will be talking to the BBB next. Where's 5 on your side when you need them?! They need to get into a new line of work. 

Tiffany G.'s profile image
Tiffany G. 
14 years ago

Misinformed! I would like to respond to a few of these reviews, I actually worked for the company and know for a fact that some of these claims are completely false. First AGS is not in anyways shape or form part of SAFELITE! Safelite is a company most insurance companies use to file glass claims for them in exchange for business from the insured. Safelite also uses cheap recycled glass from China. AGS uses Pilkington( not sure if i spelled that right) it is the brand Volvo and other car manufactures use. As far as the emplo... read more

Dave Q.'s profile image
14 years ago

Something new I Drive a 2010 BMW and I was very worried about my car. Im 43 years old and have been around the block a few times and have heard of and been apart of alot of damage to the car when replacing the window. I spoke with a very nice respectful rep that was having a kid, you would expect him to be more aggressive but he just came off as a caring individual. The installer was right on time and seemed to really care about his job and his customers. After the windshield was completed last month, they've called to check... read more

pandia m.'s profile image
14 years ago

Auto glass shop working great - autoglasshop.com Autoglassshop LLC are best. Loved their work, They delivered before time and with quality work. I will highly recommend you people to work with them. Last but not least they are best with the Price as well :) Thanks Auto glass shop LLC in Phoenix Arizona. - autoglasshop.com. 

paul b.'s profile image
14 years ago

Customer for life~ Thanks I live in maricopa & was leaving for a long trip to Nashville, TN- while driving home from work that day, a large trash hauler kicked up a rock and it busted my windshield. It wasn't a small chip, it was totally broken.It was about 2:30 in the afternoon and I had called about 5 other glass companies: each one of them told me they wouldn't be able to fix it until the following day--except AutoGlass Shop. They were life savers for me that day- they were out to my home within an hour and a half, had th... read more

JACK U.'s profile image
14 years ago

great service& $50 check - good deal I had my glass installed by auto glass shop yesterday. they were on time, the technician was very polite & he installed the windshield very fast. my car looks great- and because i had full coverage they gave me $50 just for using thier company.thanks so much. 

Balthazar D.'s profile image
Balthazar D. 
14 years ago

Thanks Guys! I just had my glass replaced just after the hail storm. I drive a 2008 Infiniti and take excellent care of my car, so when I had a rock chip I was worried about using a shop that wasn't on my insurance providers list. I agreed to let them replace my glass because of a cruise that I was offered. I figured it was a scam but needed the windshield anyways. The installer was so polite and even helped my fiance carry in the groceries. I didn't even realize how many chips I actually had until I drove it again the next ... read more

MARIA H.'s profile image
14 years ago

Good experience.....!!! The reason i am actually rating today is because over a year ago i got my winshield replace by AGS, they did a great job. But a year later one of my side molding came loose at the car wash, i then called AGS customer service, they took my info, within the same day i got a call back from the warranty department, they had an installer out to my location the next day. :) 

Frequently asked questions about Auto Glass Shop

How is Auto Glass Shop rated?

Auto Glass Shop has a 2.3 star rating with 111 reviews. 

When is Auto Glass Shop open?

Auto Glass Shop is open now. It will close at 6:00 p.m.  

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