Auto Glass Shop

qpeeme 

on Yellow Pages

10 years ago

Its was the worst experience I every had. I had a 11:30 appointment got there at 11:15 they didn't pull my car in until 2:30 only because I was bout go get my keys without the service. Then thats when they started working on my car..Doing a rush job and didnt replace my I inspection stick so I got pull over by cops less then a 1/4 mile from the store but I didn't get no ticket thanks to cop. Worst experience but price was ok. 

erakatay 

on Yellow Pages

11 years ago

Very fast, great service, quality work, awesome people that work here. Rachel is the one to go to! 

Ced TooMajor Den 

on YellowBot

12 years ago

Very poor customer service This company has very bad customer service.... It started off when i was given the wrong quote...After given the correct quote, I was given a scheduled appointment. The day before my appointment i recieved a call saying i would have to change my appointment to later on that day. Later on that day came and no one called or showed up from the company, so i called the district manager (shannon) in hampton to see if i could get a discount because of the poor service, she bascially said no making up an ... read more

Jay J. 

on Citysearch

12 years ago

OUTSTADING. I drove up today a 0915 with my 2003 F150 and well I needed a new windshield..Ive been putting this off all year. A buddy owed me so he came with me to dropoff andleave it all day. I have read that some sat around for hr's no way not for me I'll drop it off. Te told be NO NO we will get you right in and done in a hour or so. OK I sent my ride home 42 mins later new winshield...nice and sved my like 100.00 thanks 

Harmon J. 

on Insider Pages

13 years ago

Best Experience! It was the best experience ever, quick and efficient. Thanks a lot. 

Julio B. 

on Citysearch

13 years ago

Excellent super fast – I came to Glass Masters to have my window glass repaired and when I called I was very pleased with the professionalism and friendliness of the staff. I was excited that they were able to repair my glass within 2 hours from the time that I called. They did not make me wait for days. 

Linda H. 

on Citysearch

13 years ago

Do NOT use them – I took my car to Glass Masters to get my windshield replaced. 2 years later my windshield had a "stress crack". I had no external damage (from a rock, etc.). I called them to ask about it and first they don't keep any records of their customers, secondly, they only give you a one year warranty. A stress crack is caused from using a very low grade windshield (suppose this is why they only guarantee) and it causes an internal crack. Safelite and other companies give you a lifetime guarantee and uses the manuf... read more

Jacob W. 

on Citysearch

13 years ago

Get what you pay for! – I had my back glass replaced on my SUV. They were quick and cheap. However they didnt clean up the broken glass. The glass didn't line up nor shut right. I had to bring it back and have them make it so I could shut it. Customer service was not great and overall I will never go back. I will most definately pay more money to a company that actually cares. 

lojackrubarb 

on Citysearch

13 years ago

Auto glass and customer service 2nd to NONE! – My 1971 BMW was long over due for a new windshield and rubber sealing gasket, leaking when it rained etc.. Being a crafty carpenter/ home remodeler, when the time came to replace said items, I was certain I could do the job myself. A very expensive and heart breaking mistake. I was dubious that anyone else would have my kind of attention to detail, but the time had come to let the "professionals" do the work. After talking to many glass shops on the phone, it ALL came down to KR... read more