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Austin Canoe & Kayak
- Rafting/Kayaking
- Austin, TX
About this business
Location details
9705 Burnet Rd, Ste 102, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
ACK’s customer service is terrible. Rude and unprofessional. They put on their website product they do not have in stock and then representative denied it was on the website. Avoid them ! I gave them one star because there is no 0 star option.
Thanks ACK for an AWESOME job on my Kayak!!!! Paul Jalomo
Fast shipping, quality merchandise, great customer service!!
I would not recommend buying anything from ACK..I spent 219. on a 45 qt. cooler, expecting it to function right. It wouldnt even keep ice for 2 days. When I talked to customer service, they said I could return it for a refund, but wouldnt help with the shipping, and wouldnt give any discount on a replacement cooler.. I had to pay $61. to ship it back, and then they only gave me a partial refund... Their customer service is quick; but they dont do ANYTHING!!
The guys that helped me here at ACK Austin were a lot of help. I enjoyed buying my new kayak here but I enjoyed the visit even more. Awesome place.
Great inventory, quick shipping and best prices. Plan to visit the Austin location soon!
Customer service is awesome, i wish there was a ACK in California.
Absolutely the best customer service out there. These folks are great to do business with!
ACK’s customer service is terrible! They sent the wrong kayak (lime green big game angler 2) when it was supposed to be urban camo. Unless your color blind that is fairly hard to screw up. When I called to inform ACK of their mistake, I was told they would send another kayak out the same day. I’m still waiting for my tracking number 24 hours later. The manager I spoke to, had the nerve to give me attitude. Really…. Your company is at fault! ACK also said on Facebook that a customer service rep would be getting back to me....... read more
Frequently asked questions about Austin Canoe & Kayak
How is Austin Canoe & Kayak rated?
Austin Canoe & Kayak has a 3.7 star rating with 413 reviews.
When is Austin Canoe & Kayak open?
Austin Canoe & Kayak is open now. It will close at 5:00 p.m.
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