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Austin Air Systems Limited

4.1

About this business

Austin Air Systems is one of the leading air cleaner manufacturing companies in the United States. Based in Buffalo, N.Y., the company offers an array of air cleaner series, such as healthmate, allergy machine, healthmate plus, baby's breathe and pet machine to name a few. The firm operates from its manufacturing facilities of more than 480,000 square feet in area. It produces everything in-house from filter to metal forming as well as the final paint. Battelle Laboratories and the Army Corp of Engineers at the U.S. Army Abe... read more

Location details

500 Elk St, Buffalo, NY, 14210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1114 reviews
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Will Dom's profile image
Will Dom 
4 years ago

Stay away from austin air, they take your money and send you open items then when you return it they will ignore your calls, emails, never call you back. and refuse to refund your money, i have it all documented and videos of all my interactions with austin air. i was initially going to make a youtube video comparing the IQAir and austin air, but the IQAir clearly wins since austin air just steals your money and wont send you a Quality product. CUSTOMER SERVICE IS EVERYTHING. if a company wont stand behind their product and ... read more

Business response:

I am very sorry to hear you have experienced unsatisfactory customer service. This is not acceptable and we will do whatever we can to rectify the matter ASAP. I will contact you now in messenger so that we can find a solution. 

Jame Goodwin's profile image
Jame Goodwin 
4 years ago

Better customer service and refund peoples money like your supposed to and not make me have to keep calling and harassing you about my money 

Business response:

Hi Jame. I have replied to your earlier message and I will contact you in Messenger straight away so that we can resolve the matter for you ASAP. Thank you for your patience. 

Jessica Ann's profile image
Jessica Ann 
4 years ago

a nuisance to the neighborhood. employee speed up and down the street. They illegally double park at the corner. even on the wrong side of the street. Litter all over the ground walking back to work. 

Angie Harrison Smart's profile image
Angie Harrison Smart 
4 years ago

Has anyone had one of these arrive defective right out of the box?? I received my Healthmate + and Healthmate + jr yesterday. The Healthmate + seems okay so far but the jr is making a loud rattling noise on all of the speed settings. The wheels on it are also scuffed, scratched & dirty and both of the units were covered in a thick dust/dirt - not ideal when you have a kiddo with a severe dust mite allergy!! Needless to say for the price of these purifiers I'm less than impressed and regretting going with this brand! I emaile... read more

Noreen Chestnut Arleth's profile image
Noreen Chestnut Arleth 
recommend  Recommended
4 years ago

they are the best air filter and price is very reasonable for quality. i have birds and it works great. easy to clean 

Linda Marie Krueger's profile image
Linda Marie Krueger 
recommend  Recommended
5 years ago

With a lung disease, this machine has helped me so much! Have JR. in bedroom and standard one in family room!!! Had these for about 6 years, would highly recommend!! 

James Homrich's profile image
James Homrich 
recommend  Recommended
5 years ago

I have had an Austin Air healthmate 400 for a while now and it makes a huge difference in the quality of my air it feels significantly lighter and more fresh then before. great product highly recommend. it's also my cats favorite hangout spot on top of it 

Bill Poirier's profile image
Bill Poirier 
recommend  Recommended
5 years ago

American made, steel construction and built to last with a 5 year filter life? What's NOT to love!!! 

Lisa Courts's profile image
Lisa Courts 
recommend  Recommended
5 years ago

They reduced the formaldehyde smell in a new RV! 

Frequently asked questions about Austin Air Systems Limited

How is Austin Air Systems Limited rated?

Austin Air Systems Limited has a 4.1 star rating with 114 reviews. 

When is Austin Air Systems Limited open?

Austin Air Systems Limited is closed now. It will open at 9:00 a.m. 

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