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Auffenberg Ford Belleville

4.3

About this business

Location details

901 S Illinois St, Belleville, IL, 62220, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.32,659 reviews
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Ryan Stevenson's profile image
Ryan Stevenson 
10 years ago

I had a great experience buying my vehicle. Curt and Pete were awesome and in the future when I need another vehicle I will buy from them again. Customer service from them and everyone else me and my wife encountered was top notch. Thank you Auffenberg Ford 

James Taylor's profile image
James Taylor 
10 years ago

1 star because it wont let me choose 0. Body shop manager worked harder trying to get out of doing the already approved repair thsn doing it. Repair job was halfassed. Paint was chipped in the process. Will NEVER return my car to this place. not even for wiper fluid. This was the body shop, not the dealer floor. 

Ashley Birchler's profile image
Ashley Birchler 
10 years ago

Recently purchased a vehicle here. Customer servce is very very poor. we were told a certain vehicle was at a different lot 3 times. Mind you we also drove an hour away to come look at this vehicle. We also had to come back a second time to finish the financing part of the purchase. Was told it would take about thirty minutes and it took 2 hours. Overall I am very happy with the car, but better customer service would have been nice. 

Nikki Nissen's profile image
Nikki Nissen 
10 years ago

Brad in the service department was amazing!! Thank you for making my experience great! The guy that checked me in went above and beyond As well I just can't remember his name 

Justin Lemons's profile image
Justin Lemons 
10 years ago

Great service great people! I would recommend to everyone!! 

Shane Tonnies's profile image
Shane Tonnies 
10 years ago

I purchased a 2015 Fusion a year ago. The team was very useful in helping me make an informed decision on which car was best for me. I experienced great service from friendly faces. 

Amber Tonnies's profile image
Amber Tonnies 
10 years ago

Excellent customer service! Very friendly and informative staff. 

Glenn Tonnies's profile image
Glenn Tonnies 
10 years ago

Great place for a quick service when needing to get in and out. 

Matt Tonnies's profile image
Matt Tonnies 
10 years ago

Exceptional service. The team was very friendly. The explained everything very thoroughly. Got in in and out in a very timely manner. 

Frequently asked questions about Auffenberg Ford Belleville

How is Auffenberg Ford Belleville rated?

Auffenberg Ford Belleville has a 4.3 star rating with 2,659 reviews. 

When is Auffenberg Ford Belleville open?

Auffenberg Ford Belleville is closed now. It will open tomorrow at 7:00 a.m. 

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