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Audi Burlington
- Car Dealers
- Burlington, MA
About this business
Explore a vast selection of new & used Audi models. Count on our Burlington, MA dealership for stellar sales, service and financing!
Location details
62 Cambridge St, MA-3A, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Kaitlin was so great, follow up etc, I wish more people were like her. I just am not sure I want to take on a car with so many miles, and so much is going on with holidays.
Business response:
Thank you for the feedback! Please don't hesitate to reach out if Kaitlin & the team can be of service again in the future! - Audi Burlington
Crooks! Bought a CERTIFIED used car here 2 months ago, it has already needed over $3000 worth of work done to it which was not recognized during the certified process (which is done by the dealer). Audi Burlington will not pay for the work to be done, and they don't even return my calls anymore. Car needs new wheels, tires, control arms, a door needs to be painted, even the buttons inside the car are missing! This dealership is running a huge scam, they will not honor their own warranty! BUYER BEWARE I am personally filing a... read more
Service is horrible I had a great experience with the sales staff but the service department is horrible. Except for Matthew, the rest of the staff has a lousy attitude. The parts never arrive as promise and you would have to call back may times to check on the status. They have ordered the wrong part and installed it in my car and never checked it to confirm if the problem was addressed. Maybe they are grossly understaffed and the high turn over rate that makes this a shameful place. I get more professional service at a loc... read more
Horrible service Horrible service department. Was told 45 minutes, ended up there 5 hours. Lost the private sale because they were so delayed.
Terrible Service Dept Our '03 Audi has 7 breakdowns in 69,000 miles. Its had 8 ignition coils replaced (its only a 6 cylinder!), the catalytic converter went and now the fuel pump has failed a second time. Yet still the Service Dept at Pass and Weisz tells us that we are just having bad luck. According to them,its a total coincidence that the parts they have already replaced keep failing in this car. I think they don't know what they are doing.
Nice sales staff, stay away from their Service dept. We had a great experince with their sales staff in buying our Audi. They were very fair, and didn't try to play the 'game'. Their service department is Horrid. They dinged the rear bumper of the car during one of the visits, then denied that it was done there. After pressing them, they agreed that it could have been done there, and had it fixed. They sent it off to their body guy, who ran the car into the guard rail on rt128 on the way BACK from fixing the minor ding in th... read more
Quick response with no pressure.
Business response:
Thank you for the five-star rating! We hope our Audi Burlington team can be of service again in the future!
Great experience
Business response:
We're happy to hear it, Tyler! Thank you for rating Audi Burlington five stars!
Good
Frequently asked questions about Audi Burlington
How is Audi Burlington rated?
Audi Burlington has a 4.7 star rating with 3,729 reviews.
When is Audi Burlington open?
Audi Burlington is closed now. It will open tomorrow at 8:30 a.m.
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