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Audi Burlington
- Car Dealers
- Burlington, MA
About this business
Explore a vast selection of new & used Audi models. Count on our Burlington, MA dealership for stellar sales, service and financing!
Location details
62 Cambridge St, MA-3A, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellent communication, never visited but seemed to be on top of things
Business response:
Thank you for taking the time to leave us a review! We hope you won't hesitate to reach out if our Audi Burlington team can be of service again in the future!
I never thought I would be disgusted by a 4S formal dealership, but here I am. They are trying to sell a 2021 GT53 that is 4 years old with 25k miles, a very basic model, initially priced at $84k. This car has an MSRP of only $100k due to its lack of packages. They know that's a high price that no one wants to buy, so they lowered it to $72k and believe it's a normal price. Here's the funny part: they INCREASED it by $3k again the next day, even though no one wanted to buy this car. For people who don't know the GT53, this i... read more
Business response:
Mr. Khang, I wanted to first thank you for complimenting the sales associate who assisted you both during and after your visit with us. I did want to bring to your attention that the car you looked at is in fact a 2021 model year as you stated in your review which makes it three years old, not four. While we don’t claim to have the cheapest car in the country, it is one of the lowest-priced vehicles if you were to do a search for a one-owner, Clean Carfax vehicle with this number of miles. Respectfully, George Kotsiras - Ge... read more
Quick response after inquiry!
Business response:
We're so glad you rated us five stars! Thank you for choosing Audi Burlington!
Michael Brown was exceptional!
Business response:
Thanks for the fantastic review, Caren! Michael & the team appreciate your business and hope to see you again next time here at Audi Burlington!
Excellent experience at a beautiful facility. Brendan was so knowledgeable and professional
I contacted the dealer and asked if I could put a deposit on the advertised Audi because I was unable to make it to the dealership that day but would be in the next morning. I was told they don’t take deposits to hold any vehicle and operate on a first come first serve basis . I called the next morning and said I was on my way ( with my trade in A8 and title in hand) I was almost at the dealership when I received a call from a office admin that the car had been sold the night before. A bad way to do business as far as I’m co... read more
Business response:
Hi Walter, We understand it can be frustrating to miss out on a vehicle you think may be the perfect fit. The reason we do not accept deposits is to ensure every client has the same opportunity to inspect, drive, and, purchase a car here. It would be unfair for us to hold an inventory option for someone who may decide not to move forward with their purchase when another guest is here, ready to finalize the transaction - George Kotsiras - Sales Manager
They were fantastic, front to end.
Business response:
This is great to hear, Jim! Thank you for rating Audi Burlington five stars! We'll see you next time!
Not so good. The rims had curb rash, told them it would cost at least 2k to replace and they would not come down on the price. The interior did not have suspension control, the windshield had a huge crack. Would have been nice if they were transparent in the beginning. It would have saved me time and gas money ( wasted ).
Business response:
Hi Ernie, We appreciate your honest feedback. Apologies this example did not meet your expectations for the condition it should be in after 13 years of use. If the only thing holding you back from purchasing this S5 are the wheels and windshield we will gladly fix those issues at no additional charge. Feel free to reach out to me directly, George Kotsiras, General Sales Manager, gkotsiras@herbchambers.com
Responded quickly
Business response:
Thank you for the review! We hope our Audi Burlington team can be of service to you again in the future!
Frequently asked questions about Audi Burlington
How is Audi Burlington rated?
Audi Burlington has a 4.7 star rating with 3,729 reviews.
When is Audi Burlington open?
Audi Burlington is closed now. It will open at 8:30 a.m.
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